Job Description

Employer of the Year 2024: Silver (250+) - Investors in People Awards

The Role

Forbes Solicitors LLP are seeking an

IT Systems Trainer

to join our IT team at our Walton Summit Office in Preston. This role is full time role working 36.25 hours per week, Monday to Friday. This role is fully office based and travel between our offices will be required.


At Forbes Solicitors, we are committed to

helping our people excel with technology.

Our

IT Training Team

plays a crucial role in empowering our legal professionals to work efficiently using the latest IT tools.


With continued investment in

legal applications, Microsoft 365, and workflow automation,

we are looking for an

enthusiastic IT Training Specialist

to help drive digital adoption across the firm.


This is an excellent opportunity for someone who wants to

build a career in IT training

, with

ongoing professional development, and the ability to shape the firm's digital future.

As an

IT Systems Trainer

, you will design and deliver

engaging, interactive training programmes

for our legal teams, helping them to

maximise their use of technology and case management systems

.

Key Responsibilities:

Induction & Onboarding:

Deliver

IT training for new hires

, ensuring they can confidently use our systems from day one.

Legal IT Training:

Provide

in-depth training

on legal case management systems, Microsoft 365 (Teams, SharePoint, Word, Excel, Power Automate), and other business applications.

Content Creation:

Develop

user guides, video tutorials, and e-learning modules

to support self-paced learning.

Skills Mapping & Development:

Work with IT, HR, and legal teams to

identify training needs

and create tailored learning plans.

User Support & Troubleshooting:

Act as a

friendly, expert resource

, helping staff resolve IT queries and improve their digital skills.

Championing Digital Adoption:

Support the rollout of

new legal tech solutions and process improvements

across the firm.

The Person

We will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:

Essential:

Proven IT training experience, ideally in professional services or legal environments. Good knowledge of Microsoft 365 (Teams, SharePoint, Word, Excel, Power Automate). Experience delivering training workshops, one-on-one coaching, or virtual training sessions. Ability to develop engaging training materials, such as user guides, videos, or interactive learning content. Demonstrate good presentation and communication skills, with the ability to simplify complex IT concepts. Demonstrate excellent organisation and time management skills, with the ability to manage multiple training projects. Demonstrates the ability to work as a team. Demonstrates a commitment to continuous learning and development. Aligns with the Firms values.

Desirable:

Previous experience with different Legal systems and software (case/document management systems like Partner for Windows or similar) Previous experience using E-learning development tools (Moodle, Camtasia, AI-based training platforms) desirable but not essential.

The successful candidate will require a clean driving licence and access to a vehicle as travel will be required throughout the North West region. (*if you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made). Expenses for travel to other offices will be reimbursed.


If you are interested in this role or in joining Forbes Solicitors, please visit our website to learn more about us.

The Firm

We offer

an engaging, supportive, and tech-forward environment,

giving you the opportunity to

shape IT training within a dynamic legal firm.

At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and others. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team are known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service.


We are proud to have been awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024 and the Firm is ranked as a Legal 500 Top Tier Firm and a Chambers and Partners Leading Firm.


We are a values led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm.

The Benefits

We are dedicated to supporting our people and offer a range of benefits, including:

33 days annual leave, including bank holidays, increasing with length of service; Annual leave purchase scheme (Subject to T&Cs) Enhanced family friendly policies and pay for Maternity, Paternity and Adoption; Enhanced sick pay; Celebration and Volunteer leave; Ongoing professional development and progression opportunities; Profit share scheme; Additional long service awards; Subsidised tuck shops; Staff discount on Firm services; Health care benefits (Health Cash Back Plan and Mental Health Counselling Services); BUPA (Solicitor positions only, for self, not dependents); Retail and gym membership discounts; Recruitment and legal department referrals (Subject to T&Cs); Annual Events;

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.