Job Description

Takeaway Assistant

About Olympus Fish & Chip Restaurant

Olympus Fish & Chip Restaurant is a well-established, family-run restaurant dedicated to serving high-quality, sustainably sourced fish and traditional favourites. Known for warm hospitality and an award-winning standard of service, we aim to provide a welcoming, memorable dining experience for every guest. Our team is central to our success, and we place great value on teamwork, reliability, and pride in delivering excellent service.

Job Purpose

The Takeaway Assistant is responsible for supporting the smooth running of the takeaway counter by taking orders accurately, assembling food orders, preparing packaging, and delivering fast, friendly service. The purpose of this role is to ensure all takeaway and delivery customers receive the same high standard of quality and professionalism as dine-in guests. This position contributes directly to the speed, efficiency, and reliability of the takeaway operations at Olympus.

We are looking for a

reliable

person to join our hardworking team at the Olympus Fish & Chip Restaurant and Takeaway. You will be working alongside our Takeaway Manager and team of Takeaway Assistants so must have the ability to

work as a team

and

take pride in your work

.

This is a

fast-paced

role and will require you to work efficiently and be comfortable in a fast-paced environment.

Reporting Line

Reports to:

Takeaway Manager / Restaurant Manager

Key Responsibilities

Core duties:

Provide excellent customer service at the takeaway counter and via phone. Take accurate customer orders and input them into the EPOS system. Prepare and assemble takeaway orders and restaurant plating as required. Prepare delivery orders accurately and ensure they are complete and well-packed. Restock ingredients, drinks, packaging, and condiments to maintain service flow. Maintain cleanliness of the takeaway area throughout service hours. Follow all food hygiene, safety, and allergen-awareness regulations. Maintain Olympus' recognised high standards of quality and presentation.

Additional duties may include:

Cash handling and taking card payments. Assisting with general cleaning and organisation tasks across the shift. Supporting kitchen staff with minor tasks during busy periods.

Skills & Experience Required

Customer service experience preferred but not essential. Strong organisational and multitasking abilities. Ability to work calmly and efficiently in a fast-paced environment. Reliable, trustworthy, and able to follow instructions. Positive attitude with pride in work quality. Ability to work well in a team and independently when needed. Understanding of food hygiene and safety (training provided if required). Works on own initiative Has a positive attitude to work and learning
Job Types: Part-time, Permanent

Pay: 7.55-12.21 per hour

Expected hours: 1 - 14 per week

Benefits:

Company pension Discounted or free food Employee discount Health & wellbeing programme
Application question(s):

Which days of the week are you available to work? Please state the days and times.
Experience:

Food preparation: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person