Job Description

Description

We are looking for a proactive and detail-oriented Talent Acquisition & People Administrator to join our People team on a 6-month secondment/FTC. Working closely with the Talent Acquisition team and our L&D Business Partner, you will play a pivotal role in supporting our recruitment and people operations. This role combines talent acquisition, onboarding, internal communications, and learning & development support -- making it a great opportunity for someone who thrives in a fast-paced, people-focused environment.

Key Responsibilities

Recruitment & Talent Acquisition Support

Draft, post, and manage job adverts across the company website, job boards, and social media channels. Manage and update our Applicant Tracking System (ATS - Pinpoint), ensuring GDPR compliance and accurate candidate records. Coordinate candidate assessments, testing, and profiling throughout the recruitment process.

Onboarding & Candidate Experience

Oversee a seamless onboarding process, including contract drafting, documentation distribution, and payroll coordination. Organise and deliver engaging induction sessions for new starters in the Cheltenham office. Administer background checks via our screening provider.

Internal Communications

Assist with the creation of engaging monthly newsletters. Support the coordination of internal campaigns and communications initiatives.

Learning & Development Support

Coordinate internal and external training programmes, ensuring smooth scheduling and delivery. Administer our Performance, Learning, and Talent Management System (Cornerstone). Organise student work experience placements and support wider L&D initiatives, including the scheduling of monthly Lunch & Learns. Maintain up-to-date records and documentation for all learning and development activities, ensuring compliance and accessibility for audits and reporting.

Skills, Knowledge & Expertise

Strong interpersonal skills with the ability to build trusted relationships with candidates, hiring managers, colleagues, and external partners. Highly organised with exceptional attention to detail and the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Experience or interest in AI highly desirable. Proactive, adaptable, and comfortable working in a fast-paced, high-volume environment. High professional integrity and a strong focus on candidate and employee experience. Strong MS Office skills (Excel, Word, Outlook).

About PoloWorks

PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.


Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.

With offices located in both London and Cheltenham, PoloWorks is poised for ambitious growth, presenting thrilling opportunities for those who join us on the next phase of our journey. By becoming part of our team, successful candidates will be joining a business recognized as a Great Place to Work Certified organisation, and honored with awards for Best Workplaces for Women and Best Workplaces in Financial Services and Insurance.

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.