The Talent Management & Engagement organisation is seeking a Program Lead that will lead the design, implementation and continuous improvement of our internal business-aligned employee talent development programs. This role will be responsible for creating and executing comprehensive development programs that foster employee growth and aligns with Citi's strategic diversity and talent goals. The ideal candidate will have a strong background in program and project management, excellent communication skills and the ability to work collaboratively with various stakeholders across the organisation including the in-business Talent & Engagement Councils.
What you'll do
Design and develop end-to-end talent development programs, including curriculum creation, event planning and participant journey
Ensure alignment of the program with Citi's strategic goals and employee development needs
Make data-driven recommendations for continuous improvement of the program
Institute and track measures of success and Key Performance Indicators (KPIs) to monitor program effectiveness
Collaborate with in-business stakeholders, including senior leaders, to gain buy-in and support for the program
Ensure connectivity to all functional partners with dependencies and considerations such as ESPA, Learning, and HR functions, etc. to ensure comprehensive program delivery
Manage a large budget effectively to ensure efficient use of resources
Track and report on budget expenditures and ensure adherence to financial guidelines
Develop and deliver effective communication materials to promote the program internally
Provide regular updates to senior leadership on program progress and outcomes
Plan and execute program-related events, including workshops, seminars and training sessions
Ensure seamless coordination and execution of events to enhance the employee experience
What we'll need from you
Experience in program or project management, preferably in employee retention and development, and engagement initiatives
Strong project management and change management skills with experience on large, complex, global projects
Excellent organisational, follow-up and time management skills.
Proven experience managing budgets and ensuring financial accountability
Strong background in event management and coordination
Excellent written and verbal skills
Experience presenting to and driving alignment amongst senior management
Strong negotiation, influencing and stakeholder management skills
Strong analytical skills with the ability to use data to drive decisions and measure impact
Ability to work collaboratively in a cross-functional team environment
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Job Family Group:
Human Resources
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Job Family:
Talent, Development, Learning & Diversity
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Time Type:
Full time
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
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