Job Description

Ref Number

B03-02548

Professional Expertise

Administration and Business Support

Department

UCL SLASH (B03)

Location

London

Working Pattern

Full time

Salary

54,172-63,752

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

Yes

Closing Date

24-Aug-2025

About us

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Founded in 1915, the UCL School of Slavonic and East European Studies (SSEES) is one of the UK's largest institutions for research and teaching on Central, Eastern and South-Eastern Europe, the Baltic region and Russia. Our mission is to create in-depth knowledge of the SSEES region in comparative, transnational, and global contexts, and to promote and disseminate an understanding of our region to the wider world; to develop multidisciplinary, interdisciplinary, and multi-method approaches to knowledge creation and to teaching; and to enhance the development of area studies at UCL and among the wider academic community. We offer undergraduate, postgraduate taught and postgraduate research programmes, both in our four core disciplines (Economics and Business; Politics and Sociology; Languages and Culture; and History) and in our interdisciplinary programmes (for example, our BA in History, Politics & Economics).

About the role

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As Teaching and Learning Manager, you will lead the Education and Student Support Office (ESSO) at SSEES, overseeing the delivery of high-quality administrative support across undergraduate, postgraduate taught, and research programmes. You will coordinate key areas such as timetabling, assessments, student records, and quality assurance, while working closely with academic and professional services colleagues. The role includes line management responsibilities, strategic planning, and continuous improvement of processes to enhance the student and staff experience. The position is available from 30 September 2025 to 31 August 2026. Interviews are expected to be held on 4 and 5 September.

About you

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You will have significant experience supporting teaching and associated activities, with substantial experience of line management. You'll be confident in managing and motivating teams, and have a good understanding of the key issues influencing UK Higher Education. You'll also have excellent communication and interpersonal skills, and the ability to manage and manipulate large amounts of programme and curriculum-related data using Excel, PowerBI, or other relevant software. To apply, please submit your CV along with a cover letter or supporting statement that addresses the person specification outlined in the job description.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: o 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) o Additional 5 days' annual leave purchase scheme o Defined benefit career average revalued earnings pension scheme (CARE) o Cycle to work scheme and season ticket loan o Immigration loan o Relocation scheme for certain posts o On-Site nursery o On-site gym o Enhanced maternity, paternity and adoption pay o Employee assistance programme: Staff Support Service o Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/