Job Description

We are seeking to appoint a Teaching & Learning Student Experience Assistant to join the Student Support and Wellbeing Team in the School of Social Sciences, Faculty of Humanities.


The successful candidate will play a key role in supporting the wellbeing and development of our students by delivering high quality administrative and front line support within the SOSS Student Support Hub. This includes (but is not limited to): acting as the first point of contact for student support and wellbeing queries, signposting students to appropriate University services and further support, supporting the planning and delivery of wellbeing events and campaigns, involvement in associated student experience and support-related administrative processes and tasks.


This is a student facing role requiring a compassionate and proactive individual who is committed to delivering an excellent student experience. We welcome applications from anyone with strong administrative and communication skills, as well as a genuine interest in supporting student wellbeing. Applicants should be confident using Microsoft 365 applications, able to work collaboratively in a team, and committed to upholding the University's values of inclusivity as well a student centred service.

The University of Manchester is aware of an increasing use of artificial intelligence (AI) in job applications. Content generated by AI can sometimes lack the personal insight and relevance to highlight your unique abilities, experiences, and knowledge. To ensure a fair and transparent recruitment process, we strongly advise against relying on AI-generated content, as it may negatively impact your application. Please note, this guidance does not apply to assistive technologies that support applicants with specific accessibility needs.

What you will get in return:

Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.


Our University is positive about flexible working you can find out more here


Hybrid working arrangements may be considered.


Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.


Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.


Any CV's submitted by a recruitment agency will be considered a gift.


Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Annie Griffin-Carter


Email: annie.griffin-carter@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.