Job Description

Job Title: Team Administrator

Location: Prospect House, Crendon Street, High Wycombe, Bucks, HP13 6LA

Hours: 37.5 hours per week - Monday - Friday 9am - 5pm (hybrid working available once training is complete, 3 days in the office, 2 days from home)

Trust Location: Oxford Health NHS Foundation Trust

Role type: Temporary for 2 months with possibility of extension

Reference: 86358

What you'll be responsible for:

Act as the first point of contact for all patients wishing to refer themselves to the service, usually via the telephone. The post holder will take confidential and sensitive information while processing the information on the team's electronic database.

Respond to high volumes of calls and emails and communicate sympathetically and efficiently with individuals on the phone who are self-referring while inputting personal data onto the electronic healthcare record

Accurately update computerised patient records as required. Maintain the security and confidentiality of information in line with the Data Protection Act, Freedom of Information Act and local policies and procedures

Assist colleagues within the administration team to maintain data quality and make improvements to data collection where necessary

Provide a polite and efficient reception service to visitor

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

Microsoft packages including Excel.

Excellent IT skills

NHS experience (desirable)

Good communication and organisational skills

Excellent attention to detail and accuracy

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary
Contract length: 2 months

Pay: 13.60 per hour

Expected hours: 37.5 per week

Work Location: In person