Job Description

An exciting opportunity has arisen for an administrator to join our dedicated and friendly team.



The successful candidate will be working within The Christie Integrative Therapy Health & Wellbeing service (ITH&W), as well as our Integrative Therapies training unit (ITTU). Main duties will include being the first point of contact for external and internal enquiries, diary management and general administrative support for the team. They must have the ability to work without supervision to deadlines and be a team player with a 'can do attitude'. In return the management team is committed to ensuring that the successful candidate has the time and resources within the role to develop their professional skills and broaden their experience.



This is a permanent, part time position, working 22.5 hours on set days of Monday's & Friday's.



When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.



We are looking for an enthusiastic administrator, with a minimum of 1 years' experience working in administration. The post holder will be an integral part of the team and expected to offer admin support across the ITH&W service and ITTU. Main duties will include being the first point of contact for external and internal enquiries, diary management and general administrative support for the team. They must have the ability to work without supervision to deadlines and be a team player with a 'can do attitude'. In return the management team is committed to ensuring that the successful candidate has the time and resources within the role to develop their professional skills and broaden their experience. You will be confident and competent in using the required skills to fulfil the role, together with a genuine interest to continue excellent customer care, and the ability to uphold our team's and Trusts values.



The Integrative Therapy Health & Wellbeing (ITH&W) & team is Innovative, Passionate and Caring. It has won various awards throughout the years for the service it provides to service users. You will be working in a supportive and engaged team environment, with a management team who will enable you to broaden your experience and develop a wide range of skills. The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.



DUTIES AND RESPONSIBILITIES



To be a first point of contact for enquiries from patients, carers and other health professionals To respond to any enquires related to ITH&W/ITTU. Responsible for monitoring stock levels of stationery and other non-clinical equipment and replenishing as appropriate To support the development and implementation of robust communication and correspondence systems including video calls / telephone calls / emails / letters / SMS. To provide diary management support to clinical and non-clinical managers Provide support to the clinical and non-clinical managers in monitoring of team's compliance in essential training and personal development reviews To exercise a high degree of confidentiality and sensitivity and to make judgements regarding appropriate dissemination of key information. To organise and co-ordinate meetings and training events for the team as and when required To develop and maintain filing systems both electronic and paper in line with GDPR and data security To support the dissemination of internal and external communications as required To maintain up to date staff files adhering to confidentiality and data governance requirements To attend meetings and take minutes and cascade as appropriate To prepare documents (letters, memos, leaflets etc) for approval as directed, ensuring that all policies and procedures are adhered to. To be responsible for the maintenance and updating of the service external website/HIVE pages and departmental social media To monitor and report on the progress of actions from meetings To act as a central point of contact for team-wide IT issues Carry out regular checks of the environment in accordance with the Trust's fire, health and safety procedures To administer and supervise the maintenance of information using a spreadsheet, database or dedicated Trust information system (including clinical and operational) ensuring that all information is readily available for presentation and use for performance management, data quality and audit purposes To support the development and implementation of surveys and other forms of qualitative data capture. To monitor and support departmental invoicing systems To be responsible for requisitioning/ordering/receipting against relevant departmental budgets To be responsible for cashiering and petty cash authorisation To take meeting minutes

This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.