Job Description

If you are eager to make a meaningful impact on a patient's experience, possess excellent communication skills and have a positive approach to changes, then we would like to hear from you.



Join our dynamic team and make a real difference in the lives of our service users. This exciting opportunity offers a chance to develop your skills in a challenging and rewarding environment. This is a fulfilling career opportunity where your self-motivation and enthusiasm will thrive in a fast-paced environment that embraces change.



The Team Administrator will be responsible for receiving, processing, scanning and forwarding of referrals: agreeing, amending and issuing appointments;



The post holder will provide an administrative function to the Multi-Disciplinary Team, minuting meetings, filing and other general administrative duties.



In order to meet the needs of the Trust services, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.



Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.



We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.



Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.



Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.



Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Referral Processing:

Coordinating the flow of referrals from Primary Care processing of all referrals into the service using NHS patient systems, ensuring that all relevant Health & Social Care systems are updated in accordance of that referral. Ensuring referrals are correctly categorised (urgent, routine).

Patient Support:

Providing patients with information about the referral process, and other relevant details.

Communication:

Communicating with patients, physicians, and other healthcare providers to ensure clear information flow.



Process all referrals received into services, ensuring updates to clinical information systems align with Trust and service guidelines.

Record Keeping:

Maintaining accurate and up-to-date patient records, including referral information.



Ensure an effective and efficient booking service is provided with service user negotiation in accordance with the targets stated in the NHS Plan.



Ordering and management of the team stationery, assuring stock levels remain appropriate.