An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the HR function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development.
The Company
mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category - recognized as the world's most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn't happen in isolation, it takes alignment, intelligence, and trust. That's what we enable. That's what we stand for. That's Unified Marketing Intelligence.
mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth.
mediasense and has over 200 employees across London, New York, Singapore and New Delhi.
For more information, visit www.media-sense.com
The Role
This role is for a Team Assistant, based in London. This role will report into the HR Manager.
You will provide a professional, welcoming presence for visitors and staff, while ensuring the smooth
day-to-day running of the office. Alongside this, you will play a key role in supporting the HR team with
recruitment, onboarding, and employee engagement activities.
This is a varied, people-focused role where you will become the "go-to" person in the office, helping
colleagues, supporting HR initiatives, and ensuring an excellent experience for everyone who comes
through our doors.
The role itself will involve a range of activities including:
Be the first point of contact for anyone visiting the London office, welcoming, professional
Interested in making the office experience a unique and fun environment
All front of house duties, make sure meeting rooms are well presented, the office has snacks and treats galore ready for any occasion
Manage all deliveries and other office requests quickly ensuring excellent client service
Proactively look for ways to enhance the office environment and the experience for everyone who comes to the office.
HR Team Support
Support recruitment administration (scheduling interviews, coordinating candidate communications, preparing documentation).
Assist with onboarding and induction programmes for new joiners,
Be the go-to person for employee engagement activities.
Oversee Environmental, Social & Governance (ESG) activities across all office locations, helping to coordinate local sustainability and wellbeing
Coordinate Long Service Awards (LSA) across all office locations, ensuring employees are recognized and celebrated for their service milestones.
Support employees, gifting programmes, ensuring consistency, timeliness, and a positive employee experience.
Oversee Deskbird for office attendance and desk bookings Liaise with building management (Fora) and suppliers for facilities and maintenance.
Arrange travel for staff (excluding ELT).
Reconcile monthly office expenditure (credit card and petty cash).
The Candidate
We are looking for a motivated and people-focused individual who thrives in a front-facing role and enjoys being part of an HR team.
The ideal candidate will have the following:
Experience in office support, administration, or HR coordination.
Strong organizational skills with the ability to juggle multiple priorities.
Excellent communication and interpersonal skills; confident dealing with people at all levels.
IT proficiency (MS Office/Google Workspace/Teams); experience with expenses reconciliation desirable.
Familiarity with HR processes (recruitment, onboarding, projects) is desirable.
Friendly, confident, approachable, bubbly, and professional.
Enjoys being the "go-to" person and thrives in a front-facing role.
A collaborative team player with a strong customer-service mindset.
Proactive, adaptable, and solutions focused.
Fully office-based (5 days per week) to provide consistent support
What We Offer
Hybrid working
28 days holiday per year, up to a maximum of 32 days
Work from any location in the world up to 4 weeks per year
10 days Annual Leave Purchase per year
Day off for your birthday
Company bonus scheme
Pension
Private Healthcare
Employee Assistance programme
Group Life insurance
Annual season ticket loan
Cycle to work scheme
Eye test & contribution towards glasses for VDU
Employee Referral Bonus
* New Business Bonus
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