Job Description

Our story

We were founded in 2004 to help business leaders leverage the full potential of their client relationships, so they were no longer putting out fires or finding themselves blindsided by revenue loss.



We are the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries. It's not only our decades of experience and primary data repository that make us unique, it's also our in-depth scoring system, The Relationship Rating (TRR). This gives a holistic view of customer satisfaction as the data goes deeper than the Net Promoter Score (NPS) method, providing real insight into the customer relationship.



We believe that effective relationship management is one of the most powerful yet underutilised strategies for achieving commercial stability and growth. By adopting a strategic approach to relationship management, we support businesses in leveraging these crucial connections to drive financial performance and growth.

Role Overview

We are seeking an experienced and people-focused Team Lead to guide our engineering team in delivering high-quality, scalable solutions. This role blends technical leadership with team management, offering the opportunity to remain hands-on with code while supporting the growth and performance of the team.

Key Responsibilities:

Lead, coach, and mentor a team of developers to ensure successful delivery of projects Work closely with product managers, UX designers, and stakeholders to define technical requirements and priorities Participate in architectural discussions and guide best practices across the development lifecycle Maintain a balance between hands-on coding and leadership responsibilities Facilitate sprint planning, daily stand-ups and retrospectives Conduct regular 1:1s, performance reviews and support individual growth plans Ensure high code quality through reviews, testing, and process improvements Identify and resolve blockers, technical debt and process bottlenecks Champion a culture of continuous improvement, collaboration and innovation

What you will bring:

Extensive software development experience, including proven experience in a technical leadership or team lead role Strong proficiency in using salesforce Experience with relevant programming languages including JavaScript and Python Experience with modern frameworks and development tools in particular with React Solid understanding of system architecture, design patterns, and scalable application development Hands-on experience with Agile methodologies and managing agile teams Strong people management, communication, and problem-solving skills Ability to balance business needs with technical decisions and mentor others effectively Experience with cloud platforms, in particular AWS Exposure to DevOps practices, CI/CD pipelines, and infrastructure as code Experience in cross-functional teams with product and design Familiarity with security best practices and performance optimisation

A global team, united by diversity and inclusion

At Verity, we know that diversity fosters innovation and stronger client relationships - ensuring that we bring a wide range of perspectives and solutions to every challenge.





Strong relationships are at the heart of our work, but they're also at the heart of our ethos as an employer.





As a company with offices around the world, we are proud of the range of cultures, skills, viewpoints and abilities that we bring to the service of our clients.





We are committed to creating a diverse and inclusive organisation in which our people feel a sense of belonging, regardless of their ethnicity, religion, age, physical abilities, sexual orientation or gender identity.





We also recognise that individual needs differ, and we are dedicated to providing accommodations for interviews, applications, and workplace adjustments to support people with disabilities, neurodivergence, or other specific requirements.





If you need any support, please don't hesitate to reach out to us.

Our values

Quality, Empathy, Curiosity & Care