Job Description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.



We Are One:For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism

Requirements

We are seeking a highly skilled and proactive

Systems Administrator

to lead the support and continuous improvement of enterprise applications across our organisation. This role is critical in ensuring the stability, performance and usability of systems that support business operations. The role is hands-on and you'll act as a technical expert and escalation point bridging gaps between IT, users, and vendors while driving high service standards. The role will sit within the Application Support function.

Key Responsibilities:

System Maintenance & Support

Install, configure, and maintain servers, workstations, and networking hardware. Monitor system performance and ensure reliability and availability. Apply OS patches, updates, and configuration changes as needed.

Security & Compliance

Collaborate with the Security Team to implement and maintain security policies, including firewalls, antivirus, and data encryption. Work with the Security team to monitor logs and respond to security incidents and alerts. Ensure compliance with data protection regulations and internal policies

Backup & Disaster Recovery

Manage backup solutions and verify backup integrity. Collaborate with developing and testing disaster recovery plans

User Support & Troubleshooting

Provide Level 2/3 support to resolve system-related issues Create and maintain documentation for IT procedures and troubleshooting guides Assist users with hardware, software, and connectivity issues

Automation & Optimisation

Identify areas for system improvements and automation Develop scripts to streamline routine tasks (e.g., using PowerShell / Python)

Project Involvement

Collaborate with IT and business teams on infrastructure upgrades and new technology deployments Provide guidance on best practices and risk mitigation Participate in system and network design discussions Plan and lead application rollouts and/ upgrades

The Skills:

Desired Technical Skills:

Excellent proficiency with Windows 10/11, Windows Server 2019 and above and/or Linux systems administration Hands-on experience with managing Active Directory, DNS, DHCP, InTune, and Group Policy Knowledge of virtualisation platforms (e.g., VMware, Hyper-V) Knowledge of data networks e.g. LAN, VPN and Wireless access Experience with cloud environments (e.g., 0365, AWS, Azure, Entra) Familiarity with macOS, iOS, iPadOS Strong understanding of network protocols and ability to troubleshoot: TCP/IP, HTTP, DNS, DHCP, SMTP, FTP Understanding of Cisco Meraki MDM and SDWAN Proficiency in scripting (e.g., PowerShell, Python) Experience with backup and recovery tools (e.g., Commvault, Veeam, Acronis, etc) Experience with network troubleshooting and firewall configuration
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Our Culture

We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do.Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community.

Benefits

Competitive basic salary Pension and life assurance Gym Discounts Retailtrust support Enviable discounts Harrods Discount Monthly half day Friday's And so much more!

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.