Job Description

VANRATH are assisting with the recruitment of a Team Leader for a leading Global Law Firm operating in over thirty countries.

This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a Global organisation that places immense value on their staff. This firm has a fantastic reputation for progressing people within the organisation.

This role will be Hybrid working - 3 days in Belfast City Centre - 2 days at Home

The working Hours are Monday - Friday 9.00am - 5.30pm

Salary

\xc2\xa335k + Leading Benefits Package from a Global firm + Continuous Progression Opportunities

Responsibilities:

• Line managing the team, holding individual feedback meetings/121s and team meetings ensuring that all staff are kept fully apprised of points discussed and any resulting actions required.
• Manage and review staff training and development including training plans, carrying out the review of objectives with regular check-ins.
• Monitor and ensure the high performance of team members carrying out performance reviews, being responsible for implementing formal management procedures.
• Participate in discussions on process enhancements and improved ways of working.
• Organise appropriate resourcing for vacancies, absences and training, liaising with other Team Leads/Supervisors/teams as necessary.
• Ensure that new staff are properly inducted into the department, appropriate training has been given and reviews are carried out regularly to ensure progress is being made in line with departmental expectations.
• Dealing with service failures, recommending appropriate solutions and escalating as necessary.
• Flexibility in working patterns as required to support the needs of the business.
• Liaise with Document Expert to provide feedback and guidance to the team on technical points.
• Oversee larger projects within Document Services, particularly for work which passes between departments.
• Develop technical knowledge through training and shadowing as appropriate.

Essential Criteria:

• Thorough understanding of what exceptional client service entails.
• Successful track record in people management.
• Ability to build strong relationships and communicate with a range of stakeholders at all levels.
• Experience of working in a busy deadline-driven environment, preferably 24/7.
• Excellent planning and organisational skills, with proven ability to multitask, work with agility and manage personal deadlines.
• Commitment to continuous service improvement and innovation.

For further information on this vacancy, or any other Business Support job in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Birch in the strictest confidence via Vanrath.

Check out some of our candidate feedback-

\'\'I would highly recommend Vanrath. Very friendly and helpful staff. They very informative and kept me up to date throughout the interview process and answered any questions I had.\'\'

\'\'I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn\'t recommend enough.\'\'

\'\'The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.\'\'

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