Job Description

Job Introduction


Team Leader
Pay rate: 16.50 per hour
Shift Pattern: 8am- 8pm 24 hours on rota, 12 hours off rota


We're looking for an experienced and compassionate Team Leader to support an individual living in their own home in Cheltenham. This person lives with Chronic Fatigue Syndrome, FND, and Gastroparesis, but this does not define them. More interestingly they have a passion for rehoming vintage treasures, creative projects, and gardening.


You'll combine hands-on, person-centred care with team leadership, ensuring support is high-quality, consistent, and tailored. Local knowledge of Cheltenham and a full UK driving licence are essential to make the most of outings.


You'll bring experience in:


Complex care
Supporting behaviours perceived as challenging
Mental health
Managing multiple allergies


In this role, you will:


Provide 2:1, personalised care and enriching activities
Lead, motivate, and manage a Large team of support workers this may involve escalating to CCMs, running team meetings and hot and cold debriefs after escalations.
Create staff rotas and maintain accurate care plans and records
Uphold CQC standards and organisational policies


This is a chance to lead with empathy, make a real difference, and be part of someone's meaningful daily life.


What next?


If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.


We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.


Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.


We are an equal opportunities employer and welcome applications from all sections of the community.


What else do we offer?


We do offer additional benefits including:


Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
Blue Light Card discount scheme and Blue Light Card tickets - grab a free ticket to a horse race or comedy show.
Further training in NVQ's in Health and Social Care
Progression opportunities within the organisation
Ongoing training and development
A generous Refer a Friend scheme - receive up to 500!