Job Description

The successful candidate will assume a senior leadership role within the Emergency Department, combining clinical expertise with team management responsibilities. As a key figure within the department, the post holder will serve as a role model, providing visible, accessible leadership to ensure the delivery of high-quality, evidence-based patient care.



This role involves senior-level responsibilities, including overseeing managerial duties within the assigned team while also contributing to strategic initiatives at the departmental and organizational level.



Clinically, the post holder will be responsible for ensuring that the department consistently meets quality and safety standards. They will also play a pivotal role in the collection and analysis of ED data to assess departmental risks and inform decision-making.



The post holder will effectively manage and resolve complaints and incidents, leading investigations where necessary, reporting findings, and implementing changes to improve practice. They will also manage and support their team of nursing staff through HR processes and professional development initiatives.

Please note:

The selection process may include an assessment centre or psychometric testing.



Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.



Serve as a clinical expert, maintaining visibility and accessibility, and leading by example. Act as a positive role model for all staff, upholding professional standards of conduct and behaviour in line with Trust and NMC requirements.



Oversee the day-to-day management of the department, ensuring optimal skill mix and staffing levels are achieved through effective utilization of the team, providing high-quality care around the clock.



Support the development and monitoring of departmental standards, actively reviewing, managing, and reporting on audits and objectives. This includes monitoring staff performance and appraisals, managing attendance (absence and sickness), ensuring compliance with best practice tariffs, maintaining environmental cleanliness, overseeing documentation, and promoting staff education, skills development, and competence.



Provide strong leadership, motivating and empowering both registered and unregistered nursing staff, while implementing and promoting HR and performance policies to foster a positive performance culture. Contribute to the dissemination of protocols and guidelines.



Foster a positive approach to patient care, effectively managing conflicts and complaints, and actively seeking feedback to continuously improve service delivery.



We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.



The Emergency Department supports staff wellbeing at the forefront of their plans, they are 2023 winners of the RLDatix award for supported workforce using their innovative team based rostering approach to allow flexibility and improved work life balance.



Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!



Please read 'applicant guidance notes' before submitting your application.



To coordinate the nursing care of all patients attending the Emergency Department



To provide clinical leadership to the nursing team within the Emergency Department to ensure high standards of patient care are maintained



To take charge of the Emergency Department and manage all resources effectively



To ensure quality standards and Emergency Department targets are adhered to and met



To manage and lead a specific team of nursing staff, including Human resources, Staff appraisals / personnel issues and disciplinary procedures.



To support the Emergency Department OSM, Clinical Lead Nurse / Modern Matron, andclinical leads



To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to

promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries