Job Description

Company

Fedcap UK (part of The Fedcap Group) is a not-for-profit organisation. Our mission is to improve economic mobility by unlocking opportunities that move the dial for individuals and communities. Internationally, Fedcap has nearly 90 years of experience, supporting over 245,000 people annually to help improve their economic well-being and their quality of life through education, health, employability and economic development practice areas.

Building on the pedigree of the Fedcap Group, the UK delivers a growing portfolio of programmes, to deliver holistic solutions that meet local and national priorities and empower individuals to thrive.

We deliver leading employability solutions across a range of UK contracts and local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities.

At Fedcap, we turn social value into real-world action, creating change where it counts. Whether it's supporting a young parent back into work, helping someone adjust to a new job after a health setback, or working with small businesses to become more inclusive, our mission is to create lasting impact across the country.

Delivery Programme - Connect to Work

Connect to Work is a new government-funded programme, part of the national Get Britain Working strategy. It is designed to support people with health conditions, disabilities, or complex barriers to employment to take up or stay in meaningful work.

In the North East, the programme uses the evidence-based Individual Placement and Support (IPS) model, helping people move into the right job quickly, receive tailored support in the workplace and build lasting careers.

Participation is voluntary and grounded in a person-centred approach, bringing health and employment services together to give people the joined-up support they need to thrive.

Lead the Way to Meaningful Employment!

Subject to contract award, as Team Leader, you'll lead a team of Employment Specialists and Occupational Inclusion Specialists supporting people with health conditions, disabilities, or complex barriers into sustainable work. You'll manage day-to-day operations, coach and develop colleagues, and ensure high-quality, person-centred delivery aligned with the IPS model.

You'll hold a small caseload yourself, build trusted employer and community partnerships, and champion inclusive recruitment practices. Your leadership will drive continuous improvement, safeguard quality and data integrity, and promote wellbeing and social value across the programme.

If you're passionate about making a difference, inspiring your team, and opening doors to meaningful employment, this is the role for you.

Salary: 36,000 - 38,000

Location/travel: Durham with outreach required

We actively welcome applications from candidates living in or near communities such as Woodhouse Close, Grange Hill, Todhills and Evenwood (DL14), Crook and Willington (DL15), and Spennymoor and Ferryhill (DL16).

A driving license and a car are essential to carry out this role.

What You'll Do:

Manage and support your team to deliver excellent employment support Monitor performance, caseloads, and outcomes using live data Coach, mentor, and motivate colleagues to reach their full potential Lead by example with your own customer caseload Build strong relationships with employers, NHS, Jobcentre Plus, and community partners Oversee safeguarding, quality assurance, and data compliance Promote inclusion, continuous improvement, and colleague wellbeing

Your Skills & Experience:

Have the ability to embrace our company values which are

Kindness, Respect, Integrity, and Innovation

Proven experience working with people with mental health needs, disabilities or complex barriers to work. Experience managing or supervising frontline employment or health support teams. Proven track record of achieving and exceeding performance targets and service outcomes. Excellent communication, strong leadership and interpersonal skills, with the ability to coach and influence others. Ability to build effective partnerships with health, community and employer stakeholders.

Desirable

Experience delivering or managing services aligned with IPS fidelity standards. Knowledge of occupational health, Access to Work or job development strategies.

Here's what makes Fedcap a Rewarding Career...

We're a mission-led organisation with social value at our core. We've been trusted for nearly a century to help people with health conditions and disabilities thrive through work. We're a

Disability Confident Leader

and proud to be part of a partnership that reflects the communities we serve.

You'll make a real impact:

Every success story you help write will be felt in homes, workplaces, and communities across the county.

You'll work locally:

Embedded in the places you know- towns, villages, and rural communities.

You'll grow:

With access to training, reflective practice, and a national network of likeminded colleagues.

You'll be supported:

We believe in flexible working, wellbeing check-ins, and manageable caseloads.

You'll be part of something bigger:

From mental health awareness to inclusive recruitment and sustainable employment, your work contributes to broader change.
At Fedcap, we're proud to offer a comprehensive and rewarding benefits package designed to support your wellbeing, development and work-life balance:

33 days' annual leave

(including bank holidays) with the option to buy or sell additional days

500 annual benefits scheme

to spend at over 900 retailers

Cycle to Work scheme

open all year round

Pension scheme

with up to

5%

employer match

Free life assurance

worth 4x your salary

Health & wellbeing support

, including access to our 24/7 Employee Assistance Programme for you and your family Digital gym, mindfulness resources and more

Additional Information

Equity, Diversity & Inclusion

Fedcap Employment is committed to equal opportunities throughout recruitment and selection, in line with our Equity, Diversity and Inclusion policy and the Equality Act 2010. As a

Disability Confident Leader

, we actively welcome applications from disabled people and will support reasonable adjustments where needed.

We are also proud to support the

Armed Forces Covenant

, encouraging applications from veterans, reservists, and military families.

INDHP3

Job Type: Full-time

Pay: 36,000.00-38,000.00 per year

Benefits:

Additional leave Company pension Cycle to work scheme Life insurance Sick pay
Work Location: On the road