Job Description

Job Title: Team Leader
Starting Salary: 42,839 progressing to 47,181 per annum
Hours: 37
Location: Hemel Hempstead
Contract Type: Permanent
Directorate: Adult Care Services
About the team
An exciting opportunity has arisen to join a high performing and dynamic Brokerage team within Adult Social Care. Our service is continually developing to ensure delivery of personalisation and citizenship through our Connected Lives principles.
Are you looking for an exciting new challenge? Do you want to join a thriving, enthusiastic and creative team? Come and join us!
About the role
Key responsibilities of the Team Leader post include:
Establishing day to day operational challenges by ensuring incoming work is triaged and allocated to an appropriate member of the Brokerage team and ensuring compliance to relevant policies and procedures.
Managing the practice and performance of the team to ensure the timely and effective completion of work in order to meet the needs of Hertfordshire citizens.
Building positive relationships with key partners.
Effective management of resources and budgets and assurance of quality.
You will provide day to day operational management of Brokerage Solutions' workflow and staff members, as well as supporting the Team Manager with planning and implementing longer term strategic goals.
You will work closely with operational teams in Hertfordshire's Older people's service (both community and hospital teams) as well as colleagues across Finance and Commissioning. You will also liaise closely with service providers and other partners.
This role will give you the opportunity to get to know the commissioning functions within Hertfordshire County Council and afford afford opportunities to manage teams with a great deal of autonomy but within broad guidelines. It offers a unique opportunity and multi-agency work with partner organisations, providers, professionals.
If this sounds like the opportunity for you, would like to hear from you.
About you
Essential:

• You will have relevant qualification and/ or relevant experience in Social Care
• You will have the ability to influence the workings teams and other services
• You will be a skilled communicator
• You will be comfortable with managing a team who will be based in office as well as work remotely.

Desirable

• Management experience

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Health and Social Care Services, level HSC11 job profile. Please locate this via:
To hear more about this opportunity please contact maria.palmer-webb@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: 26 August
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).