Job Description

Job Summary:

Join The Lost City Adventure Golf in Hull and embark on an epic adventure as a Team Leader. As a vital part of our team, you will lead by example, ensuring exceptional customer service and operational excellence at our thrilling indoor golf courses.

Responsibilities:

- Key Holder

- Lead the team in the absence of Management, fostering a positive work environment.
- Provide top-notch customer service to enhance every guest's experience.
- Train and motivate staff to deliver outstanding service.
- Manage stock levels, place orders, and oversee inventory control.
- Handle cash transactions, manage tills.
- Serve food and beverages promptly while maintaining high-quality standards.
- Enforce health and safety protocols to ensure a secure environment.
- Address challenging customer situations with professionalism and tact.
- Coordinate corporate events and assist with external functions.
- Maintain cleanliness and organization of the restaurant, bar, golf courses, and facilities.

Skills:

- Demonstrated honesty, reliability, and professionalism.
- Exceptional team leadership abilities with a collaborative approach.
- Self-motivated with a problem-solving mindset for high-pressure situations.
- Commitment to upholding cleanliness and safety standards.
- Strong communication skills for effective interactions with customers and team members.
- Previous supervisory experience showcasing confident leadership skills.
- Excellent time management skills to ensure smooth operations.
- Preferred experience in food and beverage preparation.

At The Lost City Adventure Golf, we offer a dynamic work environment where you can showcase your leadership skills while being part of an exciting adventure. If you are ready to take on this challenge and be a key player in delivering memorable experiences to our guests, apply now to join our team!

Job Types: Part-time, Permanent

Pay: 12.60 per hour

Expected hours: No less than 16 per week

Benefits:

Discounted or free food Employee discount
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Experience:

Restaurant management: 1 year (preferred) Bar management: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred) Supervising : 1 year (required)
Work Location: In person