Job Description

You will part of a bespoke team supporting individuals within their own home. You will support them as part of a team that works together in ways that are led by the individuals needs.

We are currently recruiting a team leader to support an individual in the Lancaster area who lives in their own home with 24 hour support.

We believe in values based recruitment and matching our teams to the person. So if you believe in Individuality, Citizenship, Choice, Independence, Collaboration and Equality - we would love to hear from you today.

About us

We are a unique person-centred provider dedicated to supporting individuals with learning disabilities and mental health support needs to live a fulfilled life that makes sense to them.


We are committed to the support of our teams to allow them to grow and be the best possible support for the individuals that trust us to be by their side each day of their lives.


This position is perfect for a hard-working flexible individual who is looking to make a difference in the lives of individuals with learning disabilities and mental health support needs. The successful candidate will provide support to individuals in a variety of settings and will be responsible for supporting people to LIVE THEIR BEST LIFE!


The ideal candidate will understand the importance of trust and relationships, be able to listen to individuals and be willing to do things differently

Leadership & Supervision

Provide day-to-day supervision, guidance, and support to support workers to ensure high-quality care is delivered. Lead by example in maintaining professional boundaries, safeguarding standards, and best practice. Organise and oversee staff rotas, ensuring adequate cover at all times. Conduct regular supervision and appraisals with support workers in line with company policy.

Care & Support Delivery

Work directly with individual to provide emotional, social, and practical support in line with their individual care and support plans. Ensure support workers follow care plans, risk assessments, and agreed strategies consistently. Support individuals in developing independence, life skills, and positive routines. Act as a key point of contact for individuals, families, professionals, and external agencies when required.

Quality & Compliance

Ensure safeguarding policies and procedures are followed and report concerns promptly. Maintain accurate, timely records (daily logs, incident reports, care plans, medication records). Monitor service delivery against regulatory and organisational standards. Support the Registered Manager/Deputy in preparing for inspections, audits, and reviews.

Communication & Teamwork

Facilitate team meetings and briefings to keep staff informed and engaged. Promote a positive team culture, encouraging collaboration, resilience, and professional development. Liaise with external agencies (social workers, health professionals, education providers) as directed.

Training & Development

Identify staff training needs and support new staff through induction and shadowing. Mentor support workers to develop their skills and confidence in their role. Keep own knowledge up to date with relevant legislation, safeguarding practices, and sector developments.

Operational Responsibilities

Assist in managing petty cash, budgets, and household resources responsibly. Take responsibility for decision-making in the absence of the manager/deputy. Ensure the home environment is safe, welcoming, and well-maintained.

About The Role

The role requires flexibility to meet service needs across Lancashire, directly supporting complex individuals and teams with availability to work shifts, weekends, sleep ins, 40 hours week. (support and admin hours included)

Primary Service

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Lancaster

: Assisting a woman with autism and bipolar disorder. Staffing includes 2:1 support during the day and 1:1 with sleep-in nights.

Company Benefits

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Flexible working arrangements with opportunities to work from home, aligned with service needs. Commitment to investment in training and professional development. Emphasis on values-based employment and team dynamics. Accredited as a Real Living Wage employer. Discounted company caravan in the lakes available to all staff. Employee Assistance lines - counselling, 2nd opinion doctor etc. Paid mileage

Required Criteria

Skills Needed

About The Company

Founded in November 2021 and headquartered in Preston, Lancashire, Believe Care and Support Ltd is committed to providing individualized support services that promote independence and choice. The organization involves clients and their support networks in every step of their journey, including personalized planning and recruitment processes. By embedding core values such as individuality, citizenship, and equality, Believe Care and Support strives to create an environment where both clients and team members can thrive.

Company Culture

At Believe Care and Support, the culture is built on teamwork, learning, appreciation, and individuality. The organization encourages team members to collaborate, share experiences, and grow together with the individuals they support. Training and development are integral, focusing on shared learning and lived experiences to enhance skills and personal growth. The company values each team member's unique talents, fostering an environment where individuality is celebrated, and contributions are recognized and respected.

Company Benefits

Believe Care and Support Ltd offers a range of benefits designed to support and value its employees. These include an Employee Assistance Line, flexible working arrangements, and a 'refer a friend' scheme. The company emphasizes work-life balance and provides opportunities for professional development through comprehensive training programs. By investing in their team's well-being and growth, Believe Care and Support ensures a motivated workforce dedicated to delivering high-quality support services.


Retirement plan and/or pension, Referral bonus, Competitive salary, Long service recognition, Annual Rise, Culture of recognition, Progression opportunities, Long service awards

Salary

14.50 per hour