Job Description

Responsible for the efficient operation of a shift, our Team Leaders are responsible for supervising the staff on their shifts and ensuring that they follow company policies.

The appropriate candidate will provide guidance and direction to staff and train them on an as needed basis. An ideal candidate has excellent interpersonal skills, strong organizational abilities and a high attention to detail. Our Team Leaders will be required to ensure that customer satisfaction is met during each shift.

The Company

Creams Cafe is an Italian dessert parlor specializing in authentic Gelato Ice Cream, Crepes, Milkshakes, cakes, and American Waffles.

Ideal candidate:

Work until late on a rota basis as store closes at 12am Mon to Thurs and at 3am Fri to Sun. Being able to work during the weekends, holidays periods (excluding Christmas Day), evenings and nights as the store will get busy during these times. Be flexible with hours and dates (punctual and reliable) Have previous experience in a Cafe/Restaurant environment (all Team Members receive full training and support, so this is not essential but desired) All about customer service and up-selling Hardworking and positive, even when working under pressure

As a Team Leader, you will create the Creams Cafe experience for our customers by providing legendary customer service with prompt service, quality desserts & beverages, while maintaining a clean and comfortable store environment.

You'll be lead part of a company that is a fun and positive place to work, with great company benefits such as competitive hourly rate, staff training, paid holidays, and generously discounted desserts!

Summary of Key Job Responsibilities:

- Greet and seat customers with a bursting personality

- Ability to cope under pressure

- Ability to self-manage

- Keeping Sections/Stations tidy at all times (Maintaining a clean and organized workplace)

- Demonstrate Multi-tasking with ease and without the mess!

- Excellent hygiene practice

- Ability to work in a team

- Quick learner and enthusiastic- adhering to all recipe and presentation standards

Previous

Barista experience

is highly desired

If this sounds like a role for you, do not hesitate to apply by sending us your CV!

Job Types: Full-time, Permanent

Benefits:

Employee discount Schedule: 10 hour shift 8 hour shift Day shift Night shifts paying an addional 1 per hour Holiday pay Monday to Friday Weekend availability
Experience:

customer Service: 1 year (preferred) food preparation & handling: 1 year (preferred) team leader
Job Types: Full-time, Permanent

Salary: Up to 12.50 per hour

Benefits:

Discounted or free food On-site parking
Schedule:

Day shift Overtime Night shift which pays ad additional 1 per hour.
Job Types: Full-time, Permanent

Pay: Up to 12.50 per hour

Benefits:

Company pension Discounted or free food Store discount
Work Location: In person