Job Description

A global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.

As a Team Leader for our Medical Service team, your role will involve taking responsibility for the safety and performance of your team, leading day-to-day activities and workload for the team and resolving first line people management issues.

Responsibilities

Direct line management for a team of up to 10 repair technicians Responsible for ensuring their team works in a safe and healthy environment, that they are compliant with the relevant health, safety and environment procedures including PPE and waste disposal Promoting a culture where Accidents, Near Misses, Potential Near Misses are reported Ensuring that Risk Assessments are carried out, reviewed and are up to date Effective management of staff utilisation and capacity planning including holiday and absence, whilst ensuring adherence to Shop Floor Management rules for their area Ensure that all team members are operating at the required performance levels and addressing any issues through expectation setting, feedback, coaching, support and using the company's MyPerformance system Resolving first line people management issues e.g. return to work meetings, attendance meetings, undertaking informal and formal investigation meetings, undertaking appraisals and performance improvement plans (PIPs), referrals to Occupational Health, and conducting stress risk assessments

Qualifications

Experienced in people management and development is essential (1-1's, Performance management, Development) Experience of working in a technical or operational environment is highly desirable Confident communication and not afraid of difficult conversations and curious to learn every day Previous management training is desirable Ability to remain balanced and manage situations of conflict You possess strong communication skills, with the ability to build and manage relationships Strong organisational and multi-tasking skills Competent user of Microsoft Office, including Word, Excel, Outlook and Teams in particular

Competencies

Patient Focus - We put patients at the heart of everything Integrity - We do the right thing Innovation - We look for new ways to make things better Impact - We take accountability and get things done Empathy - We care for one another and work together

Benefits

In addition to a competitive salary, you will receive a generous annual leave entitlement You will be eligible to receive private medical cover Comprehensive company pension scheme You will receive an annual health check with BUPA, funded by us Employee Assistance Program to support your health, mental and emotional-wellbeing At our HQ, we have a subsidised staff restaurant and free parking Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers

Further information:

Valuing diverse perspectives and lifestyles is closely aligned with our core values. We would therefore like to encourage all candidates to apply - regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown.

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount Free or subsidised travel Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Sick pay Store discount
Schedule:

8 hour shift Flexitime Monday to Friday
Experience:

Management: 3 years (required)
Work Location: In person