Team Leader Nhs Highlands Digital Support (ref:0055zd)

Galashiels, SCT, GB, United Kingdom

Job Description

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About the role



Join us as a Team Leader in the Scottish Highlands.



Are you a compassionate and motivated individual who wants to change people's lives? Our digital team in the Scottish Highlands are looking for a Team Leader to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.



Our NHS Highland service will provide support to people concerned about their own or someone else's alcohol or drug use. This is a digital service and an exciting new model of service delivery. All client interventions will be delivered digitally. This includes a combination of web-based and phone support, ensuring those without reliable internet access can still receive help. Our range of options includes one-to-one, and virtual support groups delivered using digital tools. The service is for people living within NHS Highland, so knowledge and understanding of this area is preferred and being based in this region is desirable.



As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.



The closing date for applications is

25th July 2025

. This advert may close early should sufficient applications be received.



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As Team Leader, reporting to the Head of Service, you will be responsible for collaboratively leading a WithYou team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team.



This post requires excellent leadership skills to work innovatively and confidently. You will support staff in high performing recovery work, overseeing quality assurance and safeguarding, with the capacity to work within competing demands and tight timescales. To be eligible for this post, you must be registered (or be eligible for registration) with the Scottish Social Services Council (SSSC) and hold an SVQ Level 3 in Social Services and Health Care or equivalent.



This is a part time, permanent position working 30 hours per week with a salary of 28,000 - 30,000 per annum pro rata. This post will be based remotely with occasional travel for meetings. This role involves evening and weekend work in addition to working between 09:00 - 17:00.



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Company Benefits



28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a 500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a 500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

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Essential Skills



We are looking for positive and motivated candidates who are able to communicate with a wide range of people. You will also be organised with excellent time management skills.



To be successful in this role you will:



SVQ Level 3 or 4 in Social Services and Healthcare with willingness to complete level 4 within first 12 months

already be registered with the Scottish Social Services Council (SSSC) or meet the registration requirements

have experience of working in a health, social care, or related setting

have the ability to work flexibly with experience of online/virtual service delivery

have a successful track record of management responsibility and development of others

have knowledge and understanding of delivering evidence-based interventions

have the ability to build and maintain effective relationships with clients and colleagues alike

be resilient under pressure and able to prioritise your work

able to be flexible with your working hours on occasion and be happy to support other With You locations when needed


Ideally you will also have previous experience of working or volunteering with people who use substances. We welcome applications from those with lived experience.



You will also need to meet our safeguarding requirements of a satisfactory enhanced PVG check.



A full job description and person specification are available on request by emailing recruitment@wearewithyou.org.uk.



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About Us



WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.



Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.



Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.



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Creating an Inclusive Environment




As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.


As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.


WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.


If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

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Job Detail

  • Job Id
    JD3345660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Galashiels, SCT, GB, United Kingdom
  • Education
    Not mentioned