Team Leader / Shift Leader - Ofsted Children's Residential Home
Location:
Cheshunt
Contract:
Full-time, Permanent
Salary:
31,200 - 32,200 per year
Shifts:
Days, evenings, weekends and sleep-ins
Are you an experienced Residential Childcare Practitioner ready to step into a leadership role?
We are recruiting a
Team Leader / Shift Leader
to join our
Ofsted-regulated therapeutic children's residential home
in Goff's Oak, Cheshunt. This is a hands-on leadership position where you will guide a team, lead shifts and support young people aged 10-17 with emotional, behavioural and social needs.
This role offers the opportunity to combine direct care with leadership, influence therapeutic practice and play a key role in helping children and young people build resilience, independence and brighter futures.
Why This Opportunity Stands Out
Lead with Purpose
Take responsibility for leading shifts, supporting staff and ensuring high-quality, consistent care.
Make a Meaningful Impact
Every shift offers the chance to support young people through trauma recovery, emotional development and positive life routines.
Supportive, Values-Led Culture
Join a collaborative team that prioritises reflection, professional development and trauma-informed practice.
Varied and Engaging Work Pattern
Mix of day, evening, weekend and sleep-in shifts, giving a balanced and dynamic working week.
Key Responsibilities
Direct Support for Young People
Build positive, therapeutic relationships as a key adult
Support daily routines such as meals, education, activities and family contact
Use trauma-informed and child-centred approaches
Monitor placement plans, behaviour and emotional wellbeing
Work with external professionals to ensure consistent care
Leadership and Team Support
Lead 3-4 shifts per week and act as senior member on duty
Allocate tasks, deliver handovers and mentor Support Workers
Help maintain a professional, reflective and supportive team environment
Safeguarding & Behaviour Monitoring
Respond professionally to incidents, disclosures and risks
Lead debriefs and support emotional regulation after incidents
Track safeguarding concerns, behavioural patterns and risk factors
Operational & Compliance Duties
Oversee medication, household safety, records and shift paperwork
Audit daily logs, keywork, incidents and care plans
Maintain Ofsted-compliant standards of care, documentation and environment
What We're Looking For
Minimum
2 years' experience
in children's residential care or equivalent setting
Level 3 Diploma in Residential Childcare
(or working towards)
Experience leading shifts, mentoring or delegating tasks
Strong safeguarding knowledge and trauma-informed approach
Calm, confident, resilient leadership style
Excellent communication, organisational and decision-making skills
Full UK driving licence preferred
What You'll Receive
Salary:
31,200 - 32,200 per year
Clear career progression to Deputy Manager and Registered Manager roles
Support from an experienced and encouraging management team
Training and development in trauma-informed and therapeutic care
A values-driven environment where staff are listened to and supported
The satisfaction of seeing young people grow, stabilise and succeed
How to Apply
If you are motivated by purpose, ready for leadership and committed to high-quality residential childcare, we would love to hear from you.
Please apply with your CV to be considered for the
Team Leader / Shift Leader role in Goff's Oak, Cheshunt
.
Job Types: Full-time, Permanent
Pay: 15.00-15.50 per hour
Benefits:
Casual dress
Company pension
Discounted or free food
Referral programme
Licence/Certification:
Driving Licence (preferred)
DBS Certificate registered to the Update Service (preferred)
NVQ Level 3 in Residential Childcare (preferred)
Work Location: In person
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