Job Description

Team Leader


Salary: 13.01 per hour (27,060.80 per annum)


Working Hours: 40 hours per week


Service: Highlea Care Limited



We are currently looking for a Team Leader to join our team at

Highlea Care Limited - Shildon

Highlea Care Limited is part of National Care Group. Based in and around the Bishop Auckland and Shildon area, Highlea Care supports adults and young people across 16 supported living services. We support individuals with learning disabilities, autism, complex needs, mental health and challenging behaviours. As a team and with the people we support, we promote person-centred support and help each person to achieve their goals and aspirations.



About National Care Group


National Care Group is one of the UK's leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.


What's in it for you?

The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within. You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications. You will work at an organisation that celebrates age, gender and diversity within an inclusive culture. The organisation promotes an environment of wellbeing with support for you to stay healthy and happy. The opportunity to earn rewards through a Refer a Friend scheme. Access to an app called Wagestream, enabling greater control over your finances.

The Team Leader Role


As a Team Leader, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual's potential and independence. You will be the front-line manager, whilst also ensuring all necessary back office duties are completed within compliance.


A Team Leader is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence. Responsibilities include:

Overall responsibility for staff management and staff development. Leading the staff in promoting each client's well-being, safety and quality of life. Monitor and assist the effective delivery of group and individual activities within homes that address agreed client goals and the progress of clients against agreed outcome and well-being measures. Ensure that liaison with external parties within their areas of responsibility is coordinated effectively to ensure that communication is effective and consistent within the home. Work in accordance with Company values, policies and procedures, legislation and national minimum standards. Meet agreed individual annual objectives. Promote each client's well-being, safety and quality of life Responsibility for completing and reviewing internal quality compliance systems Participate in on call duties

The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest.


The Ideal Candidate

Supporting adults with learning disabilities. Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this. Able to motivate and manage a team. Full UK Driving Licence


Don't meet every single requirement? We invite you to apply anyway!


At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you're ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!