Job Description

Job Summary

We are seeking to appoint a dedicated and proactive Team leader with experience of working with homelessness, substance misuse and mental health in our supported housing units across South Shields. The ideal candidate will play a crucial role in ensuring smooth operations by providing essential administrative, staff development and operational support. This position requires a keen eye for detail, excellent communication skills, and the ability to negotiate effectively internally with colleagues and externally with commissioning and regulatory bodies. Familiarity with Microsoft 365 software is essential.

Duties

Assist in daily administrative and data collection tasks to ensure the efficient delivery resident support operations. Provide staff supervision, appraisal and identify CPD opportunities for Housing support staff. Coordinate housing management and compliance procedures Ensure all residents understand the terms of their license agreement and risk assessed prior to their induction. Maintain accurate records and documentation using bespoke Microsoft platforms. Respond to inquiries from residents and staff, providing information and assistance as needed. Participate in team meetings and contribute to the development of high quality, compliant service delivery within a supported housing setting.

Skills

Advanced behavioral change skills and knowledge of therapeutic interventions that are evidence based. Ability to coproduce a SMART support plane with some of the most disenfranchised members of the community who find themselves homeless and who may be suffering mental health and drug/alcohol addiction problems.; training will be provided for the right candidate. Excellent organisational skills with a focus on attention to detail. Ability to communicate effectively both verbally and in writing. Strong problem-solving abilities and a proactive approach to tasks. Capability to work collaboratively within a team environment while also being self-motivated.
If you are looking for job satisfaction and an opportunity to make a difference with some of the most marginalised people in our society , we encourage you to apply for this.

Job Type: Full-time

Pay: 30,700.00-32,357.00 per year

Benefits:

Casual dress Company pension Free flu jabs Health & wellbeing programme On-site parking Referral programme
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 30/05/2025
Reference ID: TLSS - May 25
Expected start date: 01/07/2025