Job Description

Job Overview:
We are seeking a highly motivated person to join our team. As a Team Leader, you will be responsible for overseeing the daily operations of our trampoline park, ensuring exceptional customer service, and maintaining a positive work environment. This is a role that requires strong organizational skills, excellent communication abilities, and a passion for the hospitality industry.

Responsibilities:
- Supervise daily operations of the trampoline park
- Ensure high levels of customer satisfaction through excellent service
- Train and develop staff members to provide exceptional customer service
- Maintain a clean and organized work environment
- Overseeing all types of events from Kids Parties to Monthly Party Nights
- Handle customer complaints and resolve issues in a timely manner
- Collaborate with other departments to ensure smooth operations
- Adhere to food safety and sanitation regulations
- Assist with food preparation and service when necessary

Experience:
- Previous experience in hospitality industry is preferred but not esstentional
- Strong knowledge of food production
- Familiarity with food safety regulations and procedures
- Proven experience in team management and leadership roles
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively

We offer competitive pay based on experience and qualifications. Additionally, we provide opportunities for career growth within our organization.

There is limited public transport to the park, we would recommend having a driving license and car available for transport.

If you are a dedicated professional with a passion for hospitality and leadership, we would love to hear from you. Apply now to join our dynamic team as a Duty Manager!

Job Type: Full-time

Pay: 20,800.00-25,400.00 per year

Benefits:

Canteen Company pension Discounted or free food Employee discount Free parking On-site parking Store discount
Work Location: In person