Sherpa Cleans Ltd is an exciting, expanding and fast paced business operating throughout the central belt of Scotland. Our aim is to provide high quality professional cleaning services to short term let (STL) properties, commercial sites, popup hotel and apartment hotel clients. We cover a range of commercial property cleaning in offices, restaurants, bars and event spaces. For short term let properties and pop-up hotels during festival periods we cover all elements of the guest turnover from linen hire and laundry services to all cleaning services and welcome packs.
The Team Leader role is to support the high quality service delivery of the organisation to meet our client needs. This will be through the recruitment, introductory training and ongoing training and quality control inspections of our cleaning staff focused on the STL properties. Part of this role will be to support the logistics of drivers and linen delivery processes of the business too.
Key Duties and Responsibilities:
Line management of staff in the STL cleaning team
Induction training and management of ongoing training plans
Inspections and quality control checks as required
Review of customer feedback and implementation of corrective actions as required
Reviewing opportunities to improve cleaning processes including equipment and products used
Supporting other team members as required to ensure business continuity
Qualifications and Requirements:
Minimum 1 years of experience in a housekeeper/cleaner role
Experience in supervisory or team leader role where training cleaners and giving feedback for improvement has been a focus
Experience of operating in a fast-paced environment
Competent IT skills
Excellent verbal and written communication skills
Self-motivated to work independently or as part of a team
Diligent attention to detail
Job Types: Full-time, Permanent
Pay: 14.00 per hour
Expected hours: No less than 30 per week
Schedule:
Day shift
Weekend availability
Experience:
training other cleaners: 1 year (required)
short term let / housekeeping cleaning: 1 year (required)
Language:
English (required)
Work authorisation:
United Kingdom (required)
Work Location: In person