Job Description

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high- quality support we provide.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people\xe2\x80\x99s lives, each and every day.

Join our Homelessness and Prevention team as a Team Manager - Young People

Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people
experiencing homelessness and who often have other support needs. Our services include hostels, young peoples\xe2\x80\x99 accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.

We\xe2\x80\x99re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

Across our young people and homeless prevention services we work with over 400 young people who need support for a wide range of reasons including; those leaving care, teenage parents, ex-offenders and those at risk of offending, young people who have been made homeless and people with mental health needs.

Our facilities and services include high to medium supported housing, assessment centres, floating support and supported housing for young parents to help young people gain stability and take control of their futures.

We have a fantastic opportunity for someone to join us in the position of Team Manager (Young People)

Salary: \xc2\xa334,120
Location: Lewisham

Hours: Monday - Friday 9am-5pm

Your responsibilities will include:

• Supervise a mixed staff team and ensure the delivery of a high-quality service to complex needs young peoples supported living home in Islington
• Provide support and advice to staff with their day to day work and manage performance issues when and if they arise.
• Ensure regular team meetings are held and staff are informed about the organisation\xe2\x80\x99s strategic goals.
• Hold day to day responsibility for rota cover and staff deployment.
• Ensure that all staff receive appropriate induction, training and development opportunities.
• Performance management including setting targets, monitoring and taking action to address any performance issues.
• Ensure the implementation of the support database and that appropriate records are kept.
• Participate in the management on call rota.
• Carry out regular audits of service provision including; health and safety.
• Liaise effectively with partner agencies and stakeholders to ensure referrals and assessment issues are dealt with in a timely fashion, and service utilisation is maximised.
• Ensure contract compliance, monitoring and service satisfaction
• Ability to promote customer involvement, choice and diversity
• Be proficient on electronic recording systems
• Actively promote the service to internal and external stakeholders.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.

The successful candidate will:

• Have relevant experience of working with young people and parents/families.
• Be adept at report writing.
• Have experience in liaising with the professional network, including close liaison with Social Services, Youth Offending Team (YOT), family courts, and safeguarding teams.
• Have a good understanding of parenting assessments as well as early years foundation.
• Have experience and understanding of child development
• Have previous management experience in a social care setting
• Good knowledge of safeguarding procedures for adults and children
• Experience of working within an assessment and support planning process relevant to the customer group

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family\xe2\x80\x99s healthcare.
• Well done! With our colleague recognition programme you will know when you\xe2\x80\x99ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We\xe2\x80\x99re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years\xe2\x80\x99 continuous service.

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country\'s largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Apply today for a fulfilling career in our Young Persons and Homelessness Team.

OneHousing