The Team Manager oversees their sales team, under the direction of their Store Manager, to ensure the best performance while providing an exceptional experience for our customers.
The Team Manager leads the team on the shop floor and challenges them with briefings and coaching, as well as developing the team's autonomy, versatility and excellence thanks to an exemplary approach.
Job responsibilities
Missions
Team management
Is a referent for the team and ensures the team evolves in a professional and benevolent work environment with clear objectives based on customer experience and business performance
implements and drives the selling ceremony based on excellence
trains the team on a daily basis on all product categories
participates in the animation of the morning briefs
manages the "zoning" of the floor to optimize the number of sales advisers in the sales area
accompanies the team on all day-to-day matters and helps them to grow, and motivates them
participates in annual individual performance evaluations and participates in the implementation and monitoring of action plans when necessary
actively participates in recruitment within the team
ensures the follow-up of training
Profile
Minimum 5 years retail experience. Experience in the Luxury sector is a plus
Managerial experience is essential
Product knowledge and selling ceremony meeting the highest standards
Ambassador of the Maison and its values
Passionate about fashion and the luxury industry
Fluency in English. A second language (preferred)
Excellent communication
Excellent relationship building skills, great ability to listen and persuade
Taste for the challenge and result oriented mindset
Good Reactivity, sense of initiative
Organizational, analytical and reporting skills
Interest and talent for people development
Crafting Dreams Starts With Yours
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At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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