Job Description

Job Summary

As a Team Member, you will play a vital role in delivering exceptional service to our customers. You will be responsible for various tasks within the lodge, ensuring that every guest has a pleasant experience. Your contributions will help maintain our high standards, while working collaboratively with your colleagues in a fast-paced environment.

Duties

Our style of service is 'being available, but not intrusive'. We would like to include in our team a Front of House team member who is able to welcome and comfortably host a wide range of people from all walks of life.

The role includes building good rapport with our guests, solving day to day problems and being able to accommodate all their requests including proactively seeking to enhance their stay.

Responsibilities of the roles include serving breakfast at the main lodge, clearing tables, and housekeeping in the mornings. Meanwhile, the afternoon and evening responsibilities are serving lunch and dinner, light laundry, general housekeeping, and attending to guests needs.

In addition, you will support with housekeeping duties for two additional cottages, and help our chefs to ensure everything runs smoothly in the kitchen.

Requirements

Successful applicants will be friendly, enthusiastic, and willing to learn and take direction. While experience is preferred, it is not necessary as we will provide training.

The successful candidate will ideally have a full UK and clean driving license. Access to a vehicle would be beneficial.

Must be prepared to work on various shifts throughout the week and weekend.

Must have the right to work in the UK.

Attractive package, with the possibility of on-site staff accommodation.

Job Types: Full-time, Permanent

Pay: Up to 14.00 per hour

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Ardgay IV24 3BS: reliably commute or plan to relocate before starting work (required)
Experience:

Hospitality: 1 year (preferred) Customer service: 1 year (preferred)
Language:

English (required)
Work Location: In person

Reference ID: Alladale Team Member