Job Description

Job Overview

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant pub. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. Your responsibilities will include food preparation, serving, and maintaining food safety standards while contributing to a positive dining experience.

Responsibilities

Greet and welcome guests with a friendly and professional demeanour Take customer orders accurately and efficiently, ensuring all dietary requirements are handled perfectly Serve food and beverages promptly, ensuring high standards of presentation Assist in upselling menu items to enhance the guest experience and increase sales Maintain cleanliness and organisation of the front of house area, including tables and service stations Collaborate with kitchen staff to ensure timely delivery of orders Handle cash transactions accurately.

Experience

Previous restaurant experience is highly desirable, particularly in a front of house role - we offer a very high service charge per hour, so we're looking for someone good at the job and proactive. Laziness is not accepted! Knowledge of food safety regulations to ensure compliance in all aspects of service Strong time management skills to handle busy periods effectively Experience in serving and upselling techniques to enhance customer satisfaction
Join us in creating memorable dining experiences for our guests while developing your skills in a dynamic environment!

Job Type: Full-time

Pay: 26,000.00-36,000.00 per year

Benefits:

Company events Company pension Discounted or free food Employee discount Flexitime Health & wellbeing programme
Ability to commute/relocate:

London W11 1LU: reliably commute or plan to relocate before starting work (preferred)
Experience:

front of house: 3 years (required)
Work Location: In person