Job Description

Totally Delicious are always looking for people to join our passionate team and we strive to deliver an exceptional guest experience within all areas of the workplace, whilst ensuring that all company, branding and procedures are adhered to. Totally Delicious have three sites on The Trentham Estate.

Title: Food and Beverage Team Member - Full Time, Zero Hours

Salary: 9-12.44 per hour

Hours: Up to 40 hours per week - daytime, evenings and weekend

Location: The Tearooms - Trentham Estate

Reporting to: Site Manager

What Totally Delicious are looking for?

Do you have a natural gift for hospitality and a real passion for food and drink? If so, we are currently looking for a Full Time vibrant Team Member to be part of our wonderful team.

This role will primarily be based at our Tearooms within the Italian Gardens with occasional cross over with other on-site eateries, events and weddings.

Show a positive attitude Ability to work within a team environment Ability to work within a fast-paced environment Ensure that the guest always receives the highest standards of product, presentation, and service To complete training in compliance with company standards and where applicable by law To be self-motivated Maintain food and service quality and consistency in line with company standards. Uphold standards of quality, presentation and cleanliness throughout the unit. Operation of the on-site EPOS system, PDQ's and cash handling Serve hot and cold beverages and food in accordance with the company's SOP's Check and maintain standards of cleanliness and presentation in customer areas Act upon guests requests to deliver the requested product, reporting any issues to line manager Clear and clean customer seating area as trained Ensure the onsite cleaning schedules are completed for front and back of house daily Ensure all equipment is used correctly in compliance with all Hygiene & Safety Regulations and company procedures Deal with customers daily in a prompt and professional manner Ensure guest facing standards are upheld always Ensure employee appearance is to standard Facilitate constructive feedback on product and service to line manager Maintain our company ethos:

HEART

Honesty, Enthusiasm, Attitude, Respect and Teamwork

Our Team strengths include:

Loyalty Passionate Professional Personable and excellent communication skills Comfortable taking ownership and using your own initiative

Our great Company perks include:

Complimentary lunch and drinks included on shift Free on-site parking Day time operational hours Amazing location Opportunity to work extra hours at events We invest in our Team and encourage growth Staff Awards Closed Christmas day Training courses 28 days holiday Uniform provided

Experience:

Food and Beverage experience (1 year preferred)
Job Type: Part-time

Pay: 9.00-12.44 per hour

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Work Location: In person

Reference ID: Tearooms Team Member FT Zero