Job Description

We are looking for a

Team Member

with the potential to move up to a

Supervisor

role.

The role includes a variety of tasks day-to-day in all aspects of the centre. These include but are not limited to:

Customer Service-

Checking customers in and dealing with bookings as well as letting them know about our current deals and promotions.

Cafe-

Food Preparation, making Barista style Coffee and Food Service.

Climbing Coaching-

(all training will be provided) Varying from Introductions to climbing with adults and families, working with childrens groups (aged 5-17) during our regular kids' clubs and external groups e.g. scouts and schools.

DBS check is required.

Safety and Operations-

Opening and closing checklists, and hourly safety walks of the centre.

First Aid

- (training can be provided).

Cleaning-

Keeping the centre clean and tidy bycompleting a cleaning rota during desk shifts. Plus, hoovering/deep cleaning shifts before the centre opens.

Schedule:

The shift patterns will vary week to week including day times, evenings, and weekends.

The centre opening hours are:

Weekdays 12pm-10pm

Weekends 9am-7pm

Hours may vary for the following:

School holidays 10am-10pm

Bank Holidays 9am-8pm

Experience Necessary:

1 year customer service/hospitality/leisure experience.

Job Perks Include:

Bonus pay for coaching sessions

Unlimited free climbing

Discounted food and retail

Free hot drinks

Free climbing at other agreed climbing walls

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-12.85 per hour

Expected hours: 15 - 40 per week

Additional pay:

Bonus scheme
Benefits:

Discounted or free food Employee discount Free parking Gym membership On-site gym
Schedule:

Weekend availability
Application question(s):

Why would you like to apply for the role at Substation?
Work Location: In person