Job Description

About us

MEAT:STACK

OUR PURPOSE IS TO

We exist to shift the paradigm of fast food as we know it today. Creating a business which focuses on people and product instead of business goals and dividends.

OUR VISION

We envisage a world where businesses respect people and people respect business. A two way street with an open door for conversation and understanding, nurturing talent, the earth and helping build trust in the fast food industry.

OUR MISSION

We are moving towards our vision everyday by working with the people that surround us to develop a foundation of trust, built by hard work and being an industry example that sparks change in a sleeping giant of an industry.

This is an opportunity to be part of a fast growing, exciting and forward thinking company where we put people first. As our second high street store, you will be coming on board at the best time possible. We plan to expand and grow over the next few years so progression will be attainable for the right people within the company structure. You will be key in this development.

Job Title:

Team Member

Hours: 40 hours per week, including weekend work

Location: Meat:Stack, 41-43 Groat Market, NE1 1UG

Reporting to: General Manager

Rate of pay: 12.60 PH , DOE + Bonus

Flexibility is needed to suit store requirements and as such some weeks may see excess hours. Weekend working is required.

Operations

Ensuring we are serving our guests with professionalism and tons of personality .

-Ability to work in a fast pace open kitchen

- Work to the highest level of food safety

Ensuring the output is consistently of the highest quality and in line with the Meat:Stack specifications.

Representing Meat:Stack with the highest level of hospitality going a extra mile every time for our guests .

Overall cleanliness and maintenance of the restaurant premises and facilities.

Adhering to Health and Safety and food management practice within the restaurant including recording and monitoring, staff and customer welfare, quality control, stock management, cleaning etc.

Ensure requirements are met to maintain a 5rating within the venue.
Customer Service

Ensuring the customer service is consistent of the highest quality and in line with the Meat:Stack expectations.

Ensuring that all customers are welcomed into the store and that the environment and team is friendly and welcoming at all times.

Respond to customer queries and complaints in every format as required

Identify opportunities to improve the operation of and experience within the venue.

Promotion and Marketing

Offering recommendations to the management regarding promotion, marketing or opportunities to build restaurant trade.

Incorporating marketing campaigns into site operations.

Monthly ideas meetings with all levels of management.

Personal Skills

ESSENTIAL:

Excellent communication skills, spoken, written and verbal. service skills and experience, preferably in a quick-service restaurant or venue. Highly organised and effective in time management highly motivated Upbeat, sociable hospitable and attentive. A desire to learn and train Computer literate including at least a basic working knowledge of Microsoft Word & Excel DESIRABLE: Licensee/personal license holder Health & Safety knowledge and experience Food hygiene certification Clean UK driving license
Job Type: Full-time

Pay: 12.60 per hour

Benefits:

Discounted or free food
Experience:

Hospitality: 1 year (preferred)
Work Location: In person