Job Description

Wondering who we are?

HMSHost UK are part of Avolta Group and together we operate across 1000s of locations worldwide in Airports, Train Stations, Cruise ships, Ports and Motorways. HMSHost UK partner with well-known brands such as Leon, Burger King, Starbucks, Comptoir Libanais and KFC as well as operating our own proprietary brands designed by us with carefully crafted menus and decor, to truly transform a high-speed location into an experience that encourages relaxation. We're reimagining the travel experience so that every journey is as rewarding as the destination.

What is the role?

Front of House Team Member. LEON Restaurant is naturally fast food. Food that tastes great and does you good. Ensuring each guest who comes through the door receives a big warm welcome and excellent service. You will leave & breathe LEON & HMSHost core values and deliver this in your shifts whilst adhering to excellent cleanliness and store standards. You will follow brand guidelines to ensure compliance. Serving guests on the till, making great coffee or preparing orders are just a few of the duties of this role.

Due to airport flight schedules, our shift times vary. Our morning shifts can start as early as 3am and our late shifts can finish up to 11pm so you must ensure you are flexible to work one of these shift patterns.

Main Duties will include:

Greet and engage customers in a friendly, upbeat manner, ensuring each interaction leaves a positive impression.

Efficiently handle high-volume periods while maintaining excellent service and attention to detail.

Work closely with fellow team members to ensure smooth operations, with clear communication and a shared goal of excellence.

Ensure the store meets all health and safety regulations, keeping both the workspace and customer area clean and organised.

The Right Candidate Will:

Be passionate about delivering expectational service when interacting with people

Be adaptable, quick-thinking, and able to manage busy periods while maintaining high standards of quality and service.

Be collaborative and ready to support your colleagues in a high-energy atmosphere, contributing to a positive, team-oriented workplace.

Follow food safety practices and take pride in your work.

Always encourage upbeat, friendly, and ready to create an environment where customers and team members feel welcomed and valued.

What we offer:

We offer a competitive

salary of 12.70 per hour.

comprehensive benefits package, and the chance to make a meaningful impact within a dynamic, growing business. Our people are at the heart of everything we do, which is why we're committed to ensuring your satisfaction by providing:

Financial Benefits*:

An opportunity to earn an extra 50-500 each time you successfully recommend a friend -

unlimited

!

Discount Designer Shopping Platform - up to 50% off retail prices

50% off any of our locations for you & up to 4 others when not on shift - share the love with your loved ones!

Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more

Health Benefits*:

Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us!

Healthcare Cash Plan - receive cash back for healthcare expenses including dental, optical, physio, and more

Access to 24/7 virtual GP appointments

Discounted gym memberships at over 3000 gyms across the UK

Free access to apps for virtual physiotherapy treatment and skin cancer screening

Lifestyle benefits*:

Your birthday off, as a paid holiday, every year!

A generous life assurance benefit. We want our employees to have peace of mind and security with their future.

Dedicated training and development plans to support progression. Did you know that almost 70% of our managers were promoted internally? And over 50% at our support office! We want you to grow with us.

Please note some benefits are non-contractual and may be changed or removed at the company's discretion; further information will be provided upon commencing employment.*

What Next?

If you want to join us in this exciting adventure & be a part of the Avolta family, apply now and if you are shortlisted, we will be in touch soon to discuss the role further. We regret that due the high volume of applications we may not be able to contact every applicant, if you haven't heard from us within two weeks then your application has not been shortlisted on this occasion.

Right to Work in the UK

Candidates must have a valid Right to Work in the UK. This can be demonstrated through one of the following:

A valid UK passport.

An original UK birth certificate accompanied by your National Insurance number.

For non-British nationals, a share code and date of birth to verify your immigration status via the UK Government's online Right to Work checking service.

Security Pass Requirements:

As this role is based at the airport, successful candidates will also need to obtain a security pass. For this, we will require valid photo ID, such as a Driving Licence or Passport. Please ensure you can provide the appropriate original documentation during the recruitment process.

Your Data & Privacy

By asking you to submit your CV, HMSHost, Avolta UK requests that you only include personal data that is necessary and relevant to the job which is being applied for. We will use your data for recruitment purposes only and will keep your details for one year following the date of your application. For more information, please ask for a copy of our Recruitment Privacy Policy.

At HMSHost, Avolta UK, we are committed to ensuring our recruitment process is inclusive and accessible for everyone. If you require any reasonable adjustments throughout the recruitment process, please let us know and we will do our best to accommodate your needs.

Job Types: Full-time, Fixed term contract
Contract length: 4 months

Pay: 12.70 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount Free or subsidised travel Health & wellbeing programme On-site parking Referral programme
Application question(s):

Are you able to provide 5 years worth of references? Are you able to provide UK address history for the last 5 years?
Experience:

Restaurant: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person