Job Description

Are you looking for a new admin role in an award winning team?



The South Adult Mental Health team have an opportunity within their Admin team, where wellbeing and supporting each other is at the upmost importance. Our Admin team received the Highly Commended Exceptional People Award in 2022 for all of our hard work and commitment and look forward to welcoming a new member to their team!



We assist patients across South Oxfordshire with bases in Wallingford, Abingdon, Didcot and Wantage. The admin team work across all of these patches and are a vital part of the team, helping to accommodate great care and service to our community patients. The role is mostly based in Wantage, working in a busy office and hot-desk environment with clinicians - occasionally you may cover workloads in Abingdon, Didcot, Wallingford. We are lucky to be working in South Oxfordshire as there are many green spaces and plenty of places to go on your lunch break!



We are a friendly team that consist of 10 members of staff working within the admin team, that takes care of the larger clinical team. We help to enable the clinicians to concentrate on patient care by providing accurate and efficient admin support. This role would include providing administration support to a consultant, working within the current admin team , providing reception and phone cover.



This is a full time role, Mon-Fri 9am-5pm (37.5 Hrs) per week.



You must be able to travel to all bases via your own or public transport.



The overriding duty of this role is to provide secretarial support to a consultant. Managing their diary, booking appointments, working alongside other secretaries offering phone and reception support.



We also have 2 inboxes one that the team send their work to be completed to, and the other is for patient correspondence. You will help to manage these when needed



Within this role some of the duties required are using our system Rio changing patient details, adding in events, outcoming appointments, adding in a clinical note when you have spoken with patients, updating patient details and uploading all relevant information



You will need to be able to communicate with people in a confident and positive manner as you work closely with the consultant and the rest of the team daily and will be speaking with patients that can be at times very unwell. You will be asked to liaise with external agencies to arrange Multi-Disciplinary Meetings (MDT).



This role requires all of the essential Microsoft Applications, Electronic Referral System (ERS) and working on our Rio systems which holds all patient data. You will be using all systems daily so a good understanding will really help you to excel.



Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:

"Caring, safe and excellent"



Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:

"Caring, safe and excellent"



At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:



Excellent opportunities for career progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (please note waiting lists may apply) Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.



The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.