Job Description

The closing date is 14th Oct 2025

Anticipated Interview date(s) 23rd October

Job summary

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We are looking for a Team Secretary to join the administrative and reception team based at Foundation House, Taunton for 30 hours per week.


The team support CAMHS Community and Urgent Care teams and are a vital part of the service.


You will have strong administrative, interpersonal and customer relation skills and a welcoming manner as they will be the first person our young people and parents see when they enter the building.


Hours can be negotiated across the week but the candidate must be able to work Mondays and Thursdays. Four full days or school hours over 5 days could be considered.

Main duties, tasks & skills required

-----------------------------------------

To collate and distribute incoming and outgoing communication into the team via post and email on a daily basis. To organise and maintain a room booking system for meetings and appointments for various professional team members. To assist in ensuring relevant files, papers, refreshments, etc are available for meetings. To take initiative where necessary, prioritising the workload to ensure deadlines are met. To assist with entering data, using the Trust's computer network, regarding appointments, day treatment sessions, admissions, discharges, etc. To provide the first line contact for calls coming in to the team, taking appropriate information prior to the involvement of a clinical staff member. Maintenance of administrative files and records of referrals, attendances and discharges. Maintenance of client files - ensuring confidentiality. If required, provide assistance, in the management and storage of patient records.

About us

------------


At

Somerset NHS Foundation Trust

, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options

to help you balance work and life

NHS pension scheme

for long-term financial security

Generous annual leave allowance

to recharge and relax A strong focus on

career development

to help you grow and achieve your potential

Additionally, you'll gain access to our

Blue Light Card

, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.


We are proud to foster a

diverse, skilled, and inclusive workforce

, and we encourage applications from all backgrounds.

Why Somerset?

Somerset offers the perfect blend of

idyllic countryside, outstanding areas of natural beauty

, and

breathtaking coastlines

, with vibrant cities like

Bristol

,

Bath

, and

Exeter

just a short drive away - and only two hours to

London

.


The region is home to excellent

educational facilities

, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all

- the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

-------------------


Please see attached & Person Specification for further details of duties and responsibilities.

Person specification

------------------------


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Qualifications

####

Essential

NVQ 2 or 3 in Business Administration OR equivalent typing qualification OR experience in a similar role


###

Experience

####

Essential

Previous administrative experience.


Experience of setting up and maintaining office systems and procedures that support smooth running of the department.




####

Desirable

Experience of contact with users of mental health services.


Experience of working in children and Young People's Services.




###

Additional Criteria

####

Essential

Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.


Listens to others' views respecting and


valuing individual patient needs.


Professional and patient focussed approach with inspirational skills, acting as a role model to colleagues and junior staff members.


###

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


###

For help with your application, contact:

Rebecca Coram


rebecca.coram@somersetft.nhs.uk


01823368368


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Pay scheme

Agenda for Change


###

Band

Band 3


###

Salary

24937.00 to 26598.00 Yearly
###

Contract

Permanent


###

Working pattern

Part-Time


###

Reference number

184-OL-GR-3257


###

Job locations

Foundation House

Wellsprings Road

Taunton

Somerset

TA2 7PQ