Job Description

We have an exciting opportunity for a Training Support Driver to join our Distribution team. This role is ideal for a professional, safety-focused driver who enjoys supporting others, maintaining high standards, and playing an active part in the smooth running of the operation-both on the road and in the office.
The role combines hands-on driving, driver coaching and support, and operational administration, helping ensure customer service, compliance, and team performance remain consistently high.
Key Responsibilities
Driving & Customer Service

• Pick and deliver customer orders accurately, safely, and professionally, ensuring department objectives are met.
• Provide driving cover across the team for planned and unplanned absence.
• Ensure invoices are completed correctly, signed, and adjusted where required.
• Collect monies against invoices in line with company procedures.
• Maintain strict control of product temperatures, ensuring all checks are completed and recorded accurately.
• Carry out daily vehicle checks to ensure roadworthiness and cleanliness at all times.
• Maintain smart, professional uniform standards.

Compliance & Safety

• Ensure full compliance with Health & Safety, Hygiene, Vehicle, and Tachograph legislation.
• Support management vehicle checks and defect reporting, helping maintain fleet standards.
• Actively promote a strong safety culture across the driver team.

Training, Coaching & Driver Support

• Act as a positive role model and point of support for drivers.
• Assist with the training, mentoring, and assessment of new and existing drivers.
• Provide coaching to improve service levels, compliance, and cost effectiveness.
• Support delivery of depot or Network strategy changes through driver briefings and training sessions.
• Maintain comprehensive knowledge of delivery rounds to support cover, training, and operational resilience.

Operational & Office Support (TMS / Admin)

• Support Distribution Management with Transport Management System (TMS) tasks, including:

• Route and round familiarity
• Driver and vehicle allocation support
• Basic job moves and checks as required
• Assist with low-level investigations such as:

• Delivery issues
• Service failures
• Vehicle or compliance-related queries
• Cascade key operational information between management and drivers to ensure clear communication.

What We're Looking For

• A professional driver with strong compliance and safety awareness.
• Confident communicator who can coach, guide, and support others.
• Comfortable working both on the road and with basic office-based tasks.
• Proactive, reliable, and adaptable with a team-focused mindset.
• Passion for customer service and continuous improvement.

If this role is of interest, please submit an internal application to a member of the Distribution Management Team
Additional Information
At Brakes everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Brakes
Built on a passion for food and feeding the nation, we are the UK's largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation's most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we're growing!

Skills Required