Job Description

TEC Trusted Assessor Installer

North Somerset

Hours:

40 hours per week

Salary:

28,184 per annum (OTE up to 30,000 per annum, plus vehicle and bonus)

This is an incredible opportunity to work for a forward-thinking care provider, who'll support you to be the best you can be in your chosen field!

Join us as our new TEC Trusted Assesor Installer at Medequip Connect and let us empower you to truly make a difference.

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred care.

You'll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip's values and ways.

Who are Medequip Connect?

Medequip Connect provide services to over 50,000 people nationwide with the objective of providing reassurance and support to older, disabled or vulnerable people allowing them to remain safely in their own home.

We help people to maintain people's independence by providing Technology Enabled Care (TEC) and a range of associated equipment that gives them the confidence of knowing that assistance is available at any time, 24 hours a day. Our care technology services provide peace of mind to you, your family, and your friends.

About the role

As a Technician Trusted Assessor, you'll carry out TEC assessments and installations in service users' homes, identifying the most appropriate equipment to support independent living. You'll work closely with carers, families, and health & social care professionals to ensure our solutions meet individual needs and deliver measurable outcomes.

You'll also be involved in maintenance visits, demonstrations, and education for users and carers -- ensuring each person has the confidence and knowledge to use their technology effectively.

Your day-to-day responsibilities will include, but not be limited to:

Carry out TEC assessments and recommend personalised assistive technology solutions. Install, maintain, and upgrade TEC equipment safely and in accordance with manufacturer and TSA standards. Provide clear demonstrations and training to service users and carers. Undertake equipment servicing, fault-finding, and removal as needed. Liaise with stakeholders and service providers to ensure coordinated, high-quality care. Maintain accurate records and contribute to ongoing service improvement. Participate in clinical supervision and continuous training to remain up to date with emerging technologies and assessment practices. Maintain and safely operate a company vehicle and associated equipment.

About you

Above all, you will identify and align with our company values:

We keep our promises. We empower people to be accountable for their actions and performance. We help people with empathy, courtesy, dignity and kindness. We show respect and are trusted by our colleagues, suppliers and customers. We believe in teamwork and are passionate about our work. We encourage innovation and the development of technology. We embrace change and seek to achieve excellence. We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

Experience working with vulnerable adults, including physical disabilities, learning disabilities, mental health, or older adults. Knowledge of assistive technologies and their role in supporting independence. Excellent interpersonal and communication skills, with the ability to show empathy and patience. Ability to work independently and manage your own workload. Strong problem-solving and decision-making skills. Full UK driving licence. Good IT and record-keeping skills.

What we offer

29 days holiday moving to a max of 33 days (inclusive of Bank Holidays) Continued professional development, training and learning support and opportunities for career progression. Pension scheme Van provided for travel to and from work. Healthcare scheme Life assurance Cycle to work scheme Free eye test, provided by Specsavers 15% Manage At Home discount Care First employee assistance program including free counselling. Access to Perkbox discount platform Free uniform Free DBS check
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip's Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.

Job Types: Full-time, Fixed term contract

Pay: 28,184.00 per year

Work Location: In person