Job Description

How would you like to work at the heart of the IAGL business - where we are on a journey to transform our Data team to a product mindset

\xe2\x80\x9cWe believe that organising around products will enable us to unlock greater business value from our data.\xe2\x80\x9d

At IAG Loyalty we enable people to enjoy incredible experiences by collecting and redeeming the iconic Avios currency, and our Product & Data Department is leading our transformation into a data driven, loyalty products and services business. We\'re focused on creating industry leading customer and partner services, role modelling agile ways of working and creating efficient, effective, personalised products.

As we build on our exceptional data capabilities and look ahead to the ambitious growth expectations of our business over the next three years, we\'re now looking to take the next step in our data transformation"

This is where you come in:

As we move to a new model focusing on vertical accountabilities that provide the autonomy to deliver against a defined outcome, we are looking to recruit a number of Data Product Owners to lead our product teams to define and drive the product vision, strategy, and roadmap for our Data products, aligning them with the overall business objectives and customer needs.

You\'ll be a Technical Lead for our data products teams. Our Product team provides the insights that power our proposition design and strategy for millions of our programme members worldwide. This encompasses the collection, measurement, analysis, and interpretation of data that creates an informed picture of our customer base and utilises this insight to model and predict the impact of proposed propositional changes. We partner with our Customer Directorate to drive customer-informed decision making across our organisation, and at all levels up to the Leadership Team.

The role is truly collaborative, working with key stakeholders to understand data enhancements/requirements to deliver a business-critical product and drive continuous improvement in all key areas.

What will I be doing:

As the Technical Lead for the product team, your role will involve defining the technical vision, roadmap, and strategy for the data product in collaboration with core engineering and the product owner. You will work closely with cross-functional teams, including data scientists, engineers, and designers, to design, develop, and deliver a robust and scalable data product. Providing technical leadership and guidance, you will ensure the successful execution of the product roadmap by driving the implementation of data pipelines, data processing algorithms, and analytics frameworks. Additionally, you will oversee testing, quality assurance, and deployment processes to ensure the reliability and high performance of the data product. By setting and enforcing coding standards, architectural principles, and development best practices, you will maintain a high-quality, maintainable, and efficient codebase.

You will play a vital role in creating a culture of innovation, continuous learning, and knowledge sharing within the team. You will encourage and promote an environment that values new ideas, encourages experimentation, and supports ongoing growth and development. In addition to providing guidance and frameworks to data engineers and developers, you will offer technical guidance, coaching, and performance feedback to help them excel in their roles.

Furthermore, you will stay abreast of emerging technologies, trends, and best practices, ensuring that the team remains at the forefront of industry advancements and can leverage the most relevant and cutting-edge tools and techniques.

What we\'re looking for: (You will have some of)

The successful Tech Lead will have experience working in Product and delivering features to market - but also an understanding of/experience in other business functions that your product will serve.

• Experience of Data products - understanding its importance and ensuring all key decisions are data-driven and customer validated.
• Experience with the AWS Data Ecosystem (Glue, Lambda, Athena, DynamoDB, Sagemaker, Apache Parquet, S3)
• Experience understanding business data models, flows and requirements
• Excellent communication and interpersonal skills
• Proficiency at generating high quality technical documentation
• Strong analytical skills, to troubleshoot and solve complex data problems
• Experienced working with Agile frameworks and methodologies

This is what we can offer you:

• Annual Bonus (dependant on company & individual performance)
• 25 days\' annual leave, 2 days\' charity leave, your birthday off and the option to buy and sell annual leave for up to 5 days per year.
• Every 12 months you can have up to 20 days working from abroad in Europe
• Unlimited standby and premium standby fares for you and your nominees on the full BA network and numerous other partner airlines
• Exciting global travel industry discounts including flights with hotels, rail, cruises & tour operators also available through travel providers
• Company Pension
• Private Health Care
• Travel Insurance
• Discounts on BA flights and holidays from day one for you, your friends and family
• Life Assurance
• Electric car scheme
• Cycle scheme
• New Joiner Avios/Birthday Avios/Thank you Avios

Who are we:

IAG Loyalty is part of International Airlines Group (IAG). We were founded as Airmiles in 1988 and became Avios in 2011, now we\'re IAGL and we have over 30 years\' experience in loyalty.

We manage the British Airways Executive Club, Iberia Plus, Vueling Club, and the Aer Lingus AerClub, and we have an impressive range of retail, travel and financial services partners of the Avios currency.

We\'re loyalty pioneers creating the world\'s most rewarding experiences.

That\'s our vision. We help people to enjoy incredible experiences by collecting and redeeming the iconic Avios currency. We design customer loyalty programmes, build loyalty management tools, provide loyalty tech solutions, and produce invaluable data and customer insights to turn customer loyalty into a powerful tool for maximising a brand power and scale.

We\'re a vision and values led business. Our vision sets our ambition, and our values represent how we\'re going to get there. Together, this perfect partnership unites our people into a club of colleagues that know why and how we do things here. Our values are owned by everyone in the club, and are uniquely ours:

• We bring passion to our work
• We have the courage to reimagine
• We focus on agility
• We excel in delivery
• We keep learning and stay curious
• We take belonging seriously

Our colleagues bring our vision and values to life every day in all they do. For our business, for our customers and for each other.

International Airline Group