Job Description

This role offers a competitive package, hybrid working (1 day a week in the London office, typically Thursday), 28 days holiday a year plus Bank Holidays and 11% pension from the second year!
Salary 84,000 - 97,000 per annum
About the role
We are looking for an experienced technical leader, team leader and people manager to co-lead a cross functional, mission oriented product squad. This hybrid role is perfect for people wishing to remain close to delivery, love building high performing teams and staying close to technology with an element of hands-on contribution (~30% of time).

• As part of the Publishing Infrastructure & Experience squad you will be working on the technology that is at the heart of Which?'s technology platform. Our content publishing and web presentation platform serves millions of users per month. It's an exciting time, we are transforming our approach to content and data to ensure that we can support the 2030 goals for Which?
• You will be working on the content and data pipelines on which the rest of the engineering teams rely. Performance, reliability and scalability will be some of your favourite words. We are using OpenSearch and event driven architectures on AWS so experience in those areas will be super helpful. The focus is on backend engineering providing APIs and data for other squads to use. Knowing "what good looks like" in API design and experience in building performant APIs will be really useful.
• We want more teams to develop faster with our content platform. As TLM, you will be key to selecting a suitable architecture and determining how we get there incrementally.
• The stack is Typescript, NodeJS or NextJS, React, AWS

Primary responsibilities will be:

• Team Leadership. Collectively establish a Product Vision for your domain and a strategy to bring your vision to life via daily collaboration with peers including Product Managers, Design Leads, Delivery Managers, User Research, and Experiment Managers. You will set ambitious OKRs for your team and own delivery of impact.
• Tech Leadership. Work with engineers to establish a technical vision and strategy that enables (and in some cases informs) the product vision. Guide the team to make good technical decisions that are aligned with squad objectives and longer term ambition. Able to operate hands-on (30% of the time) at a Senior Engineer level and set the bar for engineering excellence through software design, code reviews, engineering best practices, and knowledge sharing, whilst appreciating that the primary role is to build a great team and support engineers to succeed.
• People Management. You will support 5-7 engineers in the following areas: understanding challenges and providing support, seeking and giving feedback, establishing plans for professional and career growth and pastoral care

We believe that great Tech Lead Managers have the following characteristics:

• Problem Solver: Your team will be given "problems to solve" or "opportunities to seize" and you will be comfortable leading through uncertainty and ambiguity. You will be an influential member of the team championing a curious product mindset focussing on delivering business outcomes. Commercially minded with experience of driving significant revenues or cost savings through technology & product innovation.
• Practice Evolutionary Architecture: You will guide architectural direction across your domains. Our teams own their software end-to-end and you will be comfortable leading across front-end and back-end (we appreciate you may bias towards one or the other). The architecture is never "done" - it is evolved incrementally in response to our members needs and operating context. Open to all kinds of technology that can be useful and help drive our business forward.
• Multiplier: you will level up engineers in your area through use of standards and modern engineering approaches. Ability to mentor early stage and mid level engineering to Seniors.
• People centric: Truly believes that building an inclusive and collaborative team based environment is a prerequisite for high performance and that this is their primary job. Brings people together to achieve things they never thought possible.
• Strong bias to action: Acts with urgency, breaking large seemingly insurmountable problems into smaller, more manageable problems, that can be validated and executed at pace (days/weeks not quarters/half years)

**You will be supported by an Engineering Manager who will typically support 3-4 teams.**
How might I progress my career?
The Tech Lead Manager sits on our management track and it's common for tech lead managers to progress to become Engineering Managers supporting multiple teams. However, we are very open for Tech Lead Managers to switch to our technical track and focus purely on technical leadership and advance to become a principal engineer (our most senior engineering leadership level)
The interview process for this role involves:-

• Meet one of our Engineering leadership via video (approximately 60 minutes) -

(a) Opportunity for you to learn more about the role, answer any questions you have, and provide some examples of providing technical direction across multiple teams and driving product outcomes through technology. (b) Interview on Team/Product Leadership, Culture and People Management

• Technical Take home Test (Typescript)
• System Design & Technical Interview via Video (90 Mins)
• Squad Fit and Product Mindset via Video Meet (60 mins)

We also have these benefits for you to consider:

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Pluxee which offers large %% off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere" for 4 weeks of the year policy

About Which?
We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at .
Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on .
At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 3rd.
We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.
As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email . Find out more about the Disability Confident Interview Scheme .
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.

Skills Required