Job Description

Our story starts in France in the 1980s, when we created the first ever quick-frozen part-baked baguette. Since then, Delifrance has never stopped developing bakery, patisserie and savoury products for foodservice providers, retailers and bakers. Delifrance is an equal-opportunity employer.

We are seeking a dedicated and experienced UK&I

Technical Account Manager

to join our busy team on a

12 month fixed term contract.

Main responsibilities

To be totally responsible for managing all Technical aspects of specified accounts for products manufactured in the UK, sold into the UK&I market and for any third party bought in products for the UK&I Market. To be the key point of contact for all specified customer Technical contacts and to ensure that DF is seen as a proactive supplier for all Technical matters . A customer centric Technical Account Manager (TAM) who is knowledgeable and able to support key clients in the Delifrance service of bakery and viennoiserie sector. This role bridges technical, commercial, quality and NPD / EPD disciplines to ensure our customers receive exceptional service, support, and product performance. The TAM will be the main technical liaison for customers, providing expertise in specific customer requirements (COP's), driving the Quality agenda, country legislation, formulations, production processes, troubleshooting and critical path delivery while collaborating closely with internal teams

Skills and competencies

Degree level qualification or equivalent in experience. In-depth operation knowledge. Excellent organisation skills. Good interpersonal skills dealing professionally with contacts, both within and outside the Group. Knowledge of bakery products and manufacturing processes . Proven retail experience. Ability to travel in the UK/Europe at short notice. Experience in dealing with customers. Full driving licence (essential). Good knowledge of food safety and good manufacturing practices. Understanding of food technology (desirable). Computer literacy (Word, Excel, Powerpoint) Good level of French (both written and verbal
#IND/DEL

Job Type: Full-time

Pay: 45,000.00-47,000.00 per year

Benefits:

Canteen Casual dress Company pension Cycle to work scheme Free parking Life insurance On-site parking Sick pay Work from home
Work Location: Hybrid remote in Wigston Magna LE18 2FL