Job Description

We are looking for a Technical Administrator to join our busy admin team to be involved with torque tool sales, hire, service and repair.
The role encompasses all elements of administration with a strong focus on being able to offer technical support, so a mechanical engineering background would be advantageous. Although product training will be given, the chosen candidate will need to learn bolting applications and advise customers on suitable products.
The role is diverse, and you will learn each area of the business to be able to assist in all departments.

We are a family run engineering company and have been in business for over 60 years.
As well as supplying torque tools, we offer bespoke tooling and have the capability of manufacturing everything in house which means we have full control over everything we produce.
Although we are a small company, we have high end customers who expect a high level of service. We have built up a great reputation and are proud of what we have achieved.

Duties will include:
Raising advice notes

Liaising with couriers and hauliers to organise collection and return delivery of tools
Scheduling engineers job lists
Costing repairs and producing quotations
Producing calibration certificates
Issuing recalibration reminders
Speaking with customers on a technical level to offer suitable sale or hire tools
Producing month end hire invoices
General administrative duties

The chosen candidate must-
Have an engineering background and be prepared to gain full product knowledge

Must have previous office experience within a technical engineering environment
They will need to be meticulous with organising and scheduling daily tasks
They must have a proactive approach to problem solving
Document management and control so attention to detail is paramount
The chosen candidate must be flexible and willing to assist in all departments

Ability to maintain a professional and calm approach when dealing with customers
Have a hands on, sleeves rolled up attitude to getting the job done

Company benefits include -
Free on site car parking
34 days holiday per calendar year, including bank holidays

Further annual leave days are accrued at 1 day every 2 years with a cap at 5 days for 10 years service

Company closure between Christmas and New Year

4pm finish on Friday's
Full training provided

Additional information -

We are a small, successful engineering company whose culture is built on communication, teamwork and the ability to react to company, and customer demands. This position, therefore, necessitates a full-time (5 days a week) on-site presence to fully participate in our collaborative environment.

Job Types: Full-time, Permanent

Pay: 30,000.00-32,000.00 per year

Benefits:

Free parking
Work Location: In person