Job Description

End Date
Monday 25 August 2025
Salary Range
43,803 - 48,670
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Summary
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JOB TITLE: Technical Application Service Specialist
SALARY: 43,803 - 50,000
LOCATION: Edinburgh
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in our Edinburgh office
About this opportunity...
Exciting opportunity for a Technical Application Service Specialist to join the Service Team of the Domestic Payments Lab. You'll be a developing specialist with growing independence and responsibility in routine tasks and projects.
About us...
Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too...
What you'll do...Independently handle routine specialist tasks and troubleshooting Contribute to the design and implementation of solutions Provide basic training and guidance to junior team members Participate in project planning and execution Create technical documentation for projects and solutions Stay updated with emerging trends in the field Apply technical knowledge to solve routine problems Collaborate effectively with team members and other departments Contribute ideas in team brainstorming sessions Begin to guide and support less experienced team members Assist in evaluating new tools and technologies

What you'll need...Technical troubleshooting - including collaborating with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities - Quickly identifying and implementing effective solutions, often under pressure.

Technical Proficiency:Familiarity with UNIX applications Programming language: Knowledge of Java, Perl and Unix Shell scripting. OS: Unix - Linux, AIX Database: IBM DB2, Oracle PL/SQL, PostgreSQL IBM Integration Bus (IIB) also known as IBM App Connect Enterprise (ACE), Webservices (REST/SOAP), SpringBoot, Kafka, WebSphere MQ, IBM WebSphere Application Server (WAS). Working experience on Docker and Kubernetes. Code Management: GitHub, SonarQube, Nexus, Jenkins. Tools: TWS, Tivoli, Splunk, Dynatrace, ServiceNow.

It would be great if you also had...Scripting or Automation - Basic knowledge of Bash or Python to automate routine tasks. Cloud support knowledge - Understanding of cloud environments like GCP, Azure, AWS as well as Private Cloud solutions. Soft skills & Emotional Intelligence - Staying clam under pressure and effectively handling stressful situations whilst continuing to communicate effectively. Observability - Familiarity with monitoring tools to diagnose issues and ensure system performance and reliability.

About working for us...
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.
We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes...A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.