Job Description

We're looking for a Technical Author to manage our customer-facing product documentation.


OpenWorks develops world leading technology. As Technical Author, you will be responsible for working with subject matter experts across the company to translate technical intent, product features and capabilities into clear English which is easily understood by our customers and end-users.


This role involves a significant amount of time working with our physical products and so is primarily an on-site role. OpenWorks has a culture of flexible working (both in time and location) dependant on project requirements.


More about us? We're a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England.


Our products provide ultra-high performance, real-time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations.


We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world.


The amazing things we do are only possible because of a dedicated and passionate team.

Our benefits:

Salary between 35,000 - 45,000

depending upon experience Performance related bonus Flexibility in working hours and location. Main office location is Prudhoe, Newcastle-upon-Tyne. 25 days holiday plus public holidays (+ long-service bonus days)

Free breakfast and a free freshly cooked lunch served daily by Chef Mark and his team

Private health care insurance (Aviva) Death in service cover to protect those close to you EV car scheme Cycle to Work Scheme Paid team socials (i.e. think quiz nights, football, board game events and more) Pension scheme (up to 4% matched contribution) Free eye tests and 75 towards a pair of glasses per prescription change A high-energy and dynamic work environment, based in the beautiful Northumberland countryside A positive company culture - we enable change, encourage challenge and demonstrate commitment

What you'll be doing:

Write and update internal technical documents (e.g. build procedures, training material) Create annotated images (from photos or CAD drawings) Create illustrative diagrams Take the lead on gathering information from the engineering design team to understand the intended build process, critical steps and inspection points in order to create clear instructions for the Production team. Interpret and analyse technical documents and drawings to extract essential data for documentation Leading technical reviews and validation of technical documents

What we're looking for:

Excellent English grammar and attention to detail Ability to communicate technical information Ability to write clear and succinct instructions in English Capability to manage multiple projects concurrently Detailed knowledge of how to create technical documents in MS Word Ability to create graphics to compliment the documentation Curious and creative

Desirable attributes:

Experience working in the defence and security sector A degree in Engineering, English, Writing or other relevant subject Experience in revision control of documents

What you'll get:

A front-row seat to cutting-edge innovation:

you'll work hands-on with world-class technology that's redefining defence and security capabilities worldwide

A collaborative and high-trust environment:

where engineers, designers and writers work side-by-side, sharing knowledge and ideas to produce outstanding results

Room to grow and shape your craft:

with opportunities to influence how OpenWorks communicates its technology to customers and the wider world.

A workplace that values balance and belonging:

enjoy flexible working, free daily meals, team socials and a culture that genuinely celebrates and empowers its people.


As a small, fast growing company (with approx 70 people), we offer the opportunity for a professional to have autonomy and responsibility. You'll directly see the impact of your efforts.

More about us:

Vision

Help protect the territory and airspace of NATO countries and their allies.

Mission

Be a world-leading provider of autonomous technology for Surveillance applications and Defence

Values

Be a Good Egg: Earn respect, have mutual trust and be honest


Do cool stuff: We develop cool tech with an awesome team, and we get stuff done


Be empowered: We are autonomous, reliable and take personal responsibility


We are one team: Look out for each other and the team


Things go wrong: Fail fast, learn and move on


Have fun: We're doing amazing things with passionate people