Job Description

Technical Competency Manager

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.


Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service modelspanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Carewe deliver compliance, quality, and operational excellence while reducing cost and carbon impact.


Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.


The Technical Support Manager will provide expert technical support, and guidance across facilities management hard services with a strong focus on electrical systems support and Minor works sign off.


Acting as the subject matter expert (SME), this role ensures statutory compliance, operational excellence, and continuous improvement in service delivery. The manager will support engineering teams, manage critical asset repairs/replacement, and act as a key point of escalation for all Technical based issues.

How will you be the change?

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We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how deliver value for our customers, and building systems that lead the way


And as a Technical Competency Manager with Bellrock you'll do it by

Technical & Operational Support.

Act as the primary technical authority for electrical systems and equipment, while supporting other hard services disciplines (mechanical, HVAC, plumbing, BMS). Support in all technical Reactive works, and asset lifecycle management to ensure efficiency, sites remain legally compliant, and resilient. Provide expert advice on technical standards, engineering solutions, and energy efficiency opportunities. Support the mobilisation, transition, and implementation of new FM contracts, ensuring technical compliance and operational readiness. Support all electrical replacement works with Minor works certification and sing off.

Compliance & Risk Management

Ensure full compliance with statutory legislation, industry standards (e.g., BS7671, Electricity at Work Regulations), and client-specific requirements. Maintain up-to-date knowledge of regulatory changes within Electrical, ensuring best practice across all sites. Support with root cause analysis (RCA) of Technical based incidents and develop mitigation strategies. Manage risk assessments, method statements (RAMS), and safe systems of work in line with HSE requirements.

Team & Stakeholder Support

Provide technical guidance and mentoring to on-site engineers, upskilling teams where required. Act as the escalation point for complex technical faults, liaising with specialist contractors as necessary. Work closely with Bellrock Client relationship managers and suppliers to ensure smooth service delivery and customer satisfaction. Where required support procurement with technical input for supplier selection, tendering, and project works.

Continuous Improvement & Innovation

Drive initiatives to improve asset reliability, reduce downtime, and optimise energy performance. Identify opportunities for innovation in hard services delivery, including digital tools, IoT monitoring, and predictive maintenance. Provide technical input into capital projects, refurbishment works, and asset replacement strategies.

What does it take?

If you're ready to be the energy that helps us build our business, share our success, and really own it as a Technical Competency Manager, you'll need

Essential:

Electrically qualified to at least Level 3 (City & Guilds / NVQ) with 18th Edition IET Wiring Regulations. Proven experience in facilities management hard services, with an electrical engineering bias. An understanding of building services systems (mechanical, HVAC, fire, General Building). Knowledge of statutory compliance, risk management, and FM best practices. Experience managing technical teams or acting as a technical authority within FM. Excellent problem-solving, communication, and stakeholder management skills. IT literate to support Engineers remotely. Driving Licence. Availability to travel Nationally.

Desirable:

HV (High Voltage) Authorised Person or experience managing HV systems. Health & Safety qualifications (e.g., IOSH/NEBOSH). Experience in critical environments. A Knowledge of using CAFM work allocation systems.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Leicester office , working hours 37.5 per, working Monday to Friday 8:30 am to 5:00 pm with an hour for lunch break) on a hybrid contract.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:


25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)


Salary exchange pension scheme


Life cover


Paid sick leave


Health Assured employee assistance and wellness program


Enhanced maternity, paternity and adoption leave


Salary sacrifice schemes: Cycle to work


Holiday purchase scheme of additional 5 days per year


Offers and discount scheme designed to save money on everyday shopping and essentials


Healthcare Cashplan


MotorSave Scheme


Refer a friend


Liftshare


Virtual GP

Helping you to shine

We've always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.


So, if you join us, you'll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we're all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Bellrock, we're ready to welcome you. It's a great place to be - the light, the energy, the solution. You.


Apply today.