Job Description

Location: Douglas, Isle of Man

Closing date for applications: 3rd December 2025

The opportunity

Join our

Customer Review Team

within Integrated Benefits International and play a key role in safeguarding our customers, communities, and reputation by ensuring corporate clients meet AML standards.



This role offers real autonomy and influence. You'll collaborate with a wide range of stakeholders across our business, giving you opportunities to learn, grow, and make a meaningful impact.

What you'll do:

Provide guidance and support on operational policies, procedures, training materials, systems, and controls to mitigate risk and ensure regulatory compliance. Challenge existing processes and identify areas for improvement. Build strong relationships with key stakeholders across Integrated Benefits International and the wider Zurich business. Partner with colleagues to clarify requirements and resolve AML-related queries. Drive process improvements for smarter, more efficient AML operations. Communicate insights and guidance clearly and empathetically to internal teams.

Key responsibilities:

Deliver clear communication to internal teams and customers on AML processes and requirements. Ensure controls are followed, evidenced, and adhered to. Support Group Audit, Compliance Monitoring Reviews, and control testing as required. Provide SME input for transformation initiatives, non-standard requests, and change programmes related to AML.

Your Skills and Experience:

Essential:

Experience in Corporate AML. Strong analytical skills and attention to detail. Excellent written and verbal communication. Collaborative approach with a customer-first mindset. Commitment to integrity, reliability, and continuous improvement. Strong organisational and prioritisation skills for own and business initiatives and projects.

Desirable:

Knowledge of Zurich's structure, governance, and risk frameworks. Familiarity with Integrated Benefits International products and services. Ability to think strategically and pragmatically.

Who are we?

We are Zurich Integrated Benefits and International Life. We provide life and savings products to markets around the world. This role is based in our state-of-the-art Isle of Man office alongside a further 360 employees at this location.

Our culture:

At Zurich on the Isle of Man, our sense of community is strong and we're particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.



We have an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over 90 million.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.