Job Description

Join Bluespires - We're doing IT differently

We're looking for a

customer focused

and

experienced

Technical Consultant to provide both reactive and proactive support, both remotely and through frequent onsite visits, to a variety of clients.

If you are a calm and assured person who works well under pressure and to tight deadlines, with very good client facing skills, we'd love to hear from you.

About the Role

You will be a trusted advisor to our clients, routinely visiting them on site to resolve issues, discuss IT strategy and make recommendations. You'll also deliver complex projects with the support of the consultancy team.

You'll act as the lead on the workload for your allocated customers. take ownership of your own diary to ensure all work is delivered based on the customers' requirements. Work with the Consultancy Manager to ensure that all work is delivered and assistance is provided where required. Support the Bluespires team with reactive visits and help the helpdesk team where possible. Develop expert knowledge of the full product suite Bluespires provides plus our contracted support offering. Identify contract or project leads and share with the Consultancy Manager and Sales Director. Deliver technical projects for clients, such as infrastructure installations, migrations and cyber security reviews.

About You

We value skills and experience, but we also know people grow in roles. If you meet most but not all of these criteria, we'd still love to hear from you:

Experience configuring and maintaining Microsoft 365, along with migrations. Relevant, up to date IT related qualifications. Experience of configuring and troubleshooting network devices. Knowledge of MS Windows Server, MS365 Administration, backup software, firewall configuration, anti-virus and remote connection software. Knowledge of firewall, AV or backup products / technologies. Demonstrable experience of successfully developing and maintaining customer relationships. Ability to manage time, prioritise tasks and work under pressure.

Why Join us?

Bluespires is committed to helping our clients get the most out of their IT systems. From on-demand support and proactive maintenance to cybersecurity and cloud services, we act as long-term partners, delivering solutions that make businesses better.

But we're just as committed to our

people

. We want everyone to thrive, learn, and feel proud of what they do.

We Offer:

Opportunities for professional growth and ongoing training. A collaborative, supportive team environment. A workplace where your ideas are welcomed and valued.
We are committed to creating a workplace that is

inclusive to all

. If you need any adjustments to our hiring process, please don't hesitate to let us know. We welcome applicants from all backgrounds, and we are especially keen to hear from underrepresented groups in IT and technology.

If this sounds like a role where you'd thrive,

get in touch

, even if your experience doesn't match every requirement. We're looking for people with the right attitude, curiosity, and the mindset to excel.

Job Type: Full-time

Pay: Up to 45,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Cycle to work scheme Employee discount Free flu jabs Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person