Job Description

Are you highly organised with a keen eye for detail? We're looking for a dedicated Technical Coordinator to join our Stock Conditions Team. In this vital role, you'll support the delivery of efficient and high-performing stock condition services by maintaining key asset databases and providing essential administrative and coordination support.


This role is home-based, with the nearest hub in Devizes. You will be required to travel throughout our operating regions, so being suitably located to us will be ideal. Our other operating areas include Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.

Key Responsibilities

Input and manipulate data, maintain the databases and any additional or associated systems. To develop, create and produce reports as instructed and required. Ensure systems such as PIMSS and ROCC are kept up to date with accurate information following the completion of planned investment programmes to allow for effective forward planning and budgeting. Provide administrative support to the Stock Condition and wider Property Investment Teams - raising purchase orders and sundry payments organising meetings, minute-taking, and other ad-hoc tasks as required. Ensure asset surveyors diaries are populated with appointments in line with Stock Conditions Teams priorities. Furthermore, manage the diaries on a daily basis to guarantee smooth operations. Support programme planning and performance monitoring for repairs and improvements. Assist with resident communications and prepare reports for senior management and boards. Demonstrate a customer first approach and respond to customer queries relating to appointments, programmes and other stock related queries. Work with the Home Improvements team to assist with logging, progressing and monitoring tenant permission requests from end to end. Occasionally support Asset Surveyors with on-site inspections. Contribute to the development of systems and processes that enhance team efficiency.

About You

You will be educated to GCSE level (or equivalent), including passes in English and Maths. With strong IT skills, you'll be confident using Microsoft Office and database systems. You'll bring previous administrative experience, ideally within property, housing, or technical services, along with excellent written and verbal communication, an ability to work at pace to juggle various tasks, coordination skills and a strong customer-first approach. Self-motivated and well-organised, you're able to manage your time effectively while supporting a range of internal and external stakeholders.

What's in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives


To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.


We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.


If you'd like any support please contact the Recruitment Team on

recruitment@aster.co.uk

.


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