Job Description

About the role

The Technical Coordinator plays an essential role in ensuring the smooth delivery of technical surveys and the production of clear, accurate, and timely reports for clients. This position is well suited to someone who thrives in a structured environment, demonstrates strong attention to detail, and enjoys coordinating multiple tasks while maintaining confident communication with both internal teams and external stakeholders.



We're looking for someone who enjoys managing multiple moving parts, takes pride in accuracy, and communicates with confidence. You'll play a vital role in ensuring technical surveys are delivered smoothly and that clients receive high?quality, timely reports they can rely on.

Location and working hours:

Full-time position - Monday to Friday 09:00 - 17:30 Office location: Moorgate, London (WeWork) or Stuart House, Peterborough (PE1 5DD) with flexibility to work from home as agreed with line manager.

Required skills and attributes:

Strong organisational and time?management skills. Excellent written communication and document?formatting abilities. Confident communicator with a professional client?facing manner. Comfortable working with technical information (engineering, property, utilities, compliance, or similar). Proficient in Microsoft Office (especially Word and Excel). Experience in a coordination, administrative, or technical support role is advantageous.

Personal Attributes

Detail?oriented and thorough. Proactive and able to manage competing priorities. Calm under pressure and adaptable to changing schedules. Collaborative and comfortable working with multidisciplinary teams.

Benefits:

Salary:

Competitive salary based on skills, knowledge and experience.

Holiday Allowance:

25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.

Pension Scheme:

Employer pension contribution matched at 4%.

Employee Assistance Programme (EAP):

Free, confidential support available for personal and professional challenges.

Corporate Social Responsibility (CSR) Programme:

"DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here

Social Events:

Regular company social events, including an annual Summer Party and Christmas Party. This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.

About Insite

Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.



We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 90 current employees, we are small but mighty, delivering more by working together.





At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.

Our Values:

Community

Innovation

Excellence

Sustainability